BPM tackles the challenge of operational agility and cost reduction

Author:

Patrick Kuwana, Sales Director, CSC South Africa

Summary:

Business as usual will not help South Africa's insurance industry manage the challenges of operational agility and cost reduction. What is needed is an evolutionary approach to improving business processes. The most practical approach is one that simultaneously exploits the potential of new technologies and the embedded value in legacy systems. This is the fundamental strategy behind CSC's e4 enterprise architecture.