CSC Next Gen Mobile Messaging Service for BlackBerry
CSC Next Gen Mobile Messaging for BlackBerry is a fully managed, subscription-based service that offers an affordable, flexible & highly secure solution & provides encrypted wireless email access for a Corporate/Employee Liable BlackBerry device.
Next Gen Mobile Messaging service for Blackberry
Today, employees enjoy instant access to personal information on their smartphones, tablet PCs, and other mobile devices —with CSC Next Gen Mobile Messaging Service for BlackBerry, you can allow employees to “stay connected” anytime, using any Blackberry device and increase productivity. But how do you keep your data and systems secure? And how do you do so in a cost-effective, scalable manner? The answer is CSC Next Gen Mobile Messaging Service for BlackBerry
What does it Do?
CSC Next Gen Mobile Messaging for BlackBerry Service provides fully encrypted wireless access to allow Blackberry device to securely retrieve:
- Up-to-date corporate email
- Attachments
- Calendars
- Contacts
- Corporate data
Service Components
CSC Next Gen Mobile Messaging for BlackBerry Service consists of three components: Secure Messaging, Service Management, and the CSC Service Wrapper.
The Secure Messaging Concept:
The first component is the Secure Messaging layer: CSC has partnered with Research In Motion to deliver the secure BlackBerry solution. It serves as the messaging component that liaisons between the email server (whether Lotus Notes or Exchange - including Microsoft Cloud options) and a person's BlackBerry device.
The Service Management Component:
The second component is the Service Management layer: BoxTone. BoxTone is the market leader in end-to-end Service Management, with over 1,000,000 devices managed across a wide array of government and top Fortune companies. If someone is experiencing performance issues, we can be of more help than "well... the BlackBerry server looks ok". Instead, we can quickly pinpoint whether there are issues with the device or carrier (more often than not, this is where the issue lies) or if it is with the Next Gen or email services.
The CSC Service Wrapper:
This is the third and final component. There is a tremendous amount of work that goes on behind the scenes from CSC to deploy, secure, monitor, manage, and support the BlackBerry environment and the end users. There are over 100 documented technical and procedural documents CSC has created and institutionalized to this end. CSC sets up the core configurations based on our extensive experience, tailors security settings based on customer requirements, maintains the life cycle of the service as new releases are provided by our vendor partners, and performs the ongoing maintenance and monitoring.
Features and Capabilities
- End-to-end, real-time monitoring to measure the health of the end user’s device and associated processes to help proactively minimize costs
- Security setup that segments the individual’s personal applications from the corporation’s applications.
- Security elements that support wiping of security data for lost/stolen devices and for employees who leave the organization
- Provisioning of carrier rates for the customer and TEM service support
- Correlating service desk services
- Email and email integration services
CSC Next Gen Mobile Messaging for BlackBerry Service is a key component of the CSC Mobility suite of services, which provides application integration, business process enablement, network enablement and strategy support to capitalize on the benefits of a mobile workforce.
Why Choose CSC?
As a leading global IT Services provider, with approximately 200,000 mobile devices under management, CSC has the depth of capability and experience to deliver end-to-end mobility solutions for our clients. CSC Next Gen Mobile Messaging for BlackBerry Service is executed with a keen understanding of the industry trends, marketplace drivers, functional priorities and technical landscape in which our clients must deploy mobility solutions.
CSC has also built some of the most innovative mobile solutions in the world (for commercial and defense applications), and understands exactly what it takes to turn a strategic vision into successful technical outcomes with tangible business results. We maintain strategic partnerships with current market leaders and emerging players in the mobility platform space and have deep mobility application development capabilities around the globe to rapidly and cost-effectively design, develop and deploy mobility solutions for our clients. This allows us to utilize the best combination of tools for each client's unique mobility solution needs, rather than "pushing" one vendor's platform or toolset.
Security is an integral component of all our offerings, processes, and systems. Our high level of support will help you minimize risk and increase efficiency.
