IT VMware Specialist cum Administrator

Primary Role

The IT VMWare Specialist cum Administrator (ISA):

• Manages and documents system events to ensure the integrity of the system.
• Upgrades system hardware and software components as required
• Install, setup, upgrades and configures system files and services
• Performs configuration and testing
• De-install, decommission or retire assets when required
• Monitors and improves system performance through kernel and file system tuning
• Assists with system troubleshooting to isolate and diagnose common system problems
• Deep technical knowledge on the VMware Hardware and Software infrastructure and the related Windows server platform
• Proactively perform performance tuning, availability monitoring and capacity monitoring on the related server platform
• Performs and support Disaster recovery drill for each requested business entity
• Analyzes, logs, tracks, and resolves hardware/software matters pertaining to networking, connectivity issues, printers, servers, and applications to meet business needs.

Working Relationships

• Directly report to Line Manager/supervisor and others if need;
• Work across in different teams in different locations if need;
• Work with clients and/or counterparts if have.

Professional Responsibilities

Technology & Tasks:

• Relevant experience in Virtualization Software, VMware, Blades, Microsoft operating systems in an enterprise wide computing environment.
• Monitoring and automated management of infrastructure
• Measuring capacity utilization and planning for future growth
• Utilizes tools and utilities such as Windows Server OSes, VMware tools such as VMware ESX/ESXi server and management, VMware vSphere Admin, vCenter Server, vCentre Orchestrator, Capacity IQ , vMotion, Site Recovery Manager (SRM)
• A VMware certififed professional and has several Vmware trainings and accreditations
• Administrates and implement VMware vCentre - Policy-based Management & Automation
• Supports the installation and testing of the necessary software and hardware, including server clustering.
• Enable monitoring, server security hardening.
• Ensuring all data & applications are protected
• Patch management

People:

• Coordinates with various product lines of service units, to enhance communication among various functions and to improve efficiency
• Coordinates with design groups to ensure correct implementation, and develops test plans.
• Ability to work well in a team environment
• Works with architects to design system architectures.

Customer:

• Interacts with various lines of services, to gather and define requirements for engineering process and implementations.
• Coordinates and determines method of installing client applications and systems. Monitors system traffic and makes necessary recommendations for additional resources or hardware.

 Business:

• Performs and evaluates features and functionalities and vendor comparisons of software and hardware systems to ensure cost effective and efficient operations.
• Measures feasibility of various approaches and makes recommendations.
• Develops, tests, and implements system designs in support of business goals.
• Overtime and weekend work occasionally required.
• Delivers 7x24x365 service support.
• Ensures satisfaction through implementation of standards/policies needed to fulfill service level expectations.

Financial:

• Assists with short and long-range strategic planning.
• Supports both short term and long term Information Technology (IT) investment decisions as they relate to engineering technology.
• Researches and evaluates alternative solutions and recommends the most efficient and cost effective system solution for the business need.

Typical Outputs and Deliverables:

• System Installations and Upgrades
• System Documentation and Files
• System Installations and checklists
• Functioning standalone or clustered servers , setup in an environment that conforms to the design and solution.
• System Capacity/Load Reports
• Asset Management Configuration
• Maintain and deliver 24x7x365 VM environment

Professional Requirements

• At least 03 years of IT experience as the quivalent role is a must;
• Having good communication skills in English is required;
• Being a team player with excellent interpersonal and communication skills is needed;

Education/Training

• Bachelor's is a plus;
• Diploma or College’s degree is considered;
• Major in computer science, MIS (managed infrastructure service) preferred;