The shared services model: integrating the support services of your enterprise across departments in order to cut costs, standardize practices, and optimize operational performance

It’s one way many utilities are leveraging their assets and competencies to meet the challenges of today’s demanding business environment. But in order to reap the benefits of shared services, you must overcome a number of  significant challenges: dealing with entrenched staff and processes, coordinating existing technology platforms, and finding both the resources and executive commitment to support the change.

Our team has worked to enable shared services (or “a business within a business”) under numerous scenarios and from several perspectives: the holding company perspective, the acquiring company perspective, and the best-practice process approach. We are strong advocates of performance-based shared services models that establish measures and targets for performance, reward  good performance, and penalize poor performance.

Put simply, our experiences will help you achieve the most from your people, physical assets, technology, and relationships. Together, we develop your plan that is tailored to get you where you want to be. From there, you decide how you would like us to participate in implementing the plan and supporting your operations.

Shared Services Solutions

• Executive Counsel
• Strategic Assessment and Point-of-View Development
• Program Management
  • Mergers & Acquisitions
  • Outsourcing
  • Shared Services Model Development and Deployment
• Business Process Subject Matter Expertise
  • Information Technology
  • Human Capital Management
  • Supply Chain Management
  • Finance and Accounting
  • Real Estate and Facilities Management
  • Tax, Legal, Treasury
  • Customer Service
• Business Architecture
  • Organization and Process Architecture
  • Application Architecture
  • Network Architecture
  • Technical Architecture

Download our Shared Services brochure, with insights from Bass & Company, a CSC Company (PDF, 94KB).

Contact us today.