Supporting Palliative Care
Client:St Barnabas Hospice
- Provide a cost efficient, robust clinical solution.
- CSC’s palliative care system, SystmOne
- An electronic health records system.
- Supports the sensitive and smooth movemnets of patients through their care.
For St Barnabas Hospice, which cares for people with life threatening illnesses, getting the best value for its money is key as more than half of its funding comes from charitable donations. When the hospice needed to select a clinical system to support their clinicians’ work, value as well as service was a critical factor. The hospice chose CSC’s palliative care solution, SystmOne.
Darren Holmes, ICT Manager for St Barnabas explains: “We are a registered charity, a non-NHS organisation, and we operate from eight sites. That makes providing a cost-effective, well supported IT solution quite difficult."
A virtual team
SystmOne supports the delivery of palliative care at the hospice’s eleven-bed inpatient unit and five day-hospices, ensuring the sensitive and smooth movement of patients through their care process. The CSC solution draws together multi-disciplinary teams into a single virtual team. All members are able to share information and track patients efficiently, regardless of location.
The electronic health records system is already being used by around a third of all GPs in Lincolnshire Teaching PCT. This established user base gives the hospice, which supports people across Lincolnshire, the ability to access a large number of shared records.
“We potentially have access to a third of our patients, providing they consent,” says Darren. “SystmOne is the preferred solution for Hospice Connect and my advice to other hospices is that if you can get it, take it. We currently have just over 600 patients, we record around 3,600 contacts a year and now that’s all on SystmOne.”