The first choice in appointment scheduling
Trusts, hospitals and other healthcare provider organisations often manage several hundred thousand appointments per year, typically operating multiple planning systems, and resulting in fragmented healthcare environments, with appointment scheduling managed in silos.
With both public and private healthcare sectors under increasing pressure to improve efficiencies and service, cooperation across departments and organisations is essential.
CSC's Enterprise Scheduling solutions offer robust, generic tools to help better management of scheduling processes, reducing inefficiency and improving service.
UltraGenda Pro for appointment scheduling
UltraGenda Pro is the heart of CSC's Enterprise Scheduling suite. A web native, rules-based enterprise wide scheduling solution, it's extremely user-friendly, robust and reliable and is Choose and Book compliant for use in the NHS in England.
UltraGenda Pro integrates with healthcare systems and departmental applications, and supports the planning of primary and secondary resources.
UG Broka for online referrals and bookings
In England alone, 92.4 million NHS outpatient appointments were made from August 2011 to July 2012. Just under 7.5% of these were missed appointments.
UG Broka is an online referral and booking platform that brings the convenience of the internet to referrals and bookings. Clinicians can refer patients electronically; they can then make their own appointments by telephone or online.
UG Track Pro for follow-up of planned appointments
Appointments planned in UltraGenda Pro can be made available in UG Track Pro for rescheduling and follow-up.
UG Contacts store for management information and statistics
UG Contacts Store is CSC's Enterprise Scheduling data mart – a subset of data relating to the scheduling and follow-up of appointments. That data is collected systematically and in real-time and can be accessed at any time. The resulting data can be analysed and shared using CSC's business intelligence solutions or third party software.
Find out more about our global capabilities in healthcare.