Insights

European Payments Barometer: Survey on the Impact of SEPA and PSD


Author:

CSC and EFMA (European Financial Marketing Association)

Summary:

European Payments Barometer, 5.32 MB

This is the first European survey on the potential impact of the Single Euro Payments Area (SEPA) and the Payment Services Directive (PSD) on the payments market, as well as the level of preparation of the main players for these developments.

Future effects of SEPA and PSD

The questions that CSC and EFMA sought to answer are the following:

  • Will SEPA and the PSD lead to harmonisation of European national regulations and to the elimination of national barriers to payments markets?
  • What will be the impact of SEPA and the PSD on the future roles of the key players in the payments market, such as banks and credit institutions, payment institutions, retail and distribution companies, etc?
  • Will these two developments produce the expected effects?
  • What will be the reaction of various players to SEPA and the PSD? Will they anticipate these changes? Or will they wait for these changes to take shape before investing? What changes will SEPA and the PSD bring about in terms of payment services, projects, etc.?

Download the European Payments Barometer (PDF, 5.32 MB) to see the survey results.

Questions? Please contact us.


The survey was carried out in collaboration with the market research firm TNS Sofres and the European Financial Marketing Association (Efma) on a sample composed of roughly 100 decision makers in European banks and companies and roughly 100 member banks from more than twenty European countries.

Within the framework of its I.D.E.A.S programme (Inspiration, Debate, Executive, Annual Surveys). CSC carries out a number of “barometers” every year to analyse trends and perspectives from key roles within  the boardroom (human resources, finance, IT, procurement…) at the European level. Each of these studies, carried out with the assistance of independent survey institutions (IFOP and TNS Sofres), involve the participation of hundreds of managers from the largest businesses and public administrations in Europe.

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