Delivering a Better Consumer Experience
"We can scale up and scale down individual elements of the service to reflect our business change." - Ben Wishart, Group CIO Whitbread plc
Customers can be very fickle but, as the saying goes, they are always right. There are plenty of examples of market-leading brands that have become also-rans; or been consigned to history. So what do you do to keep on going strong?
It's About Commitment to Deliver
Companies like Bhs, Autoglass, Whitbread, Motorola and Bose look to CSC for IT solutions that help them deliver a high-quality brand experience - consistently.
Whether we're supporting their desktops and applications or integrating online, call centre and physical channels to market, CSC is committed to delivering the right solutions.
It's About Commitment to Improve
It takes continual innovation to remain the choice of consumers in ever more competitive markets. We have the ingenuity to deliver that innovation.
From back office to point of sale, supply chain to distribution , we're helping our clients understand and reach their customers through effective business intelligence, organisational transformation, collaboration, saleforce enablement and e-business solutions.
Inspiring Results
Thanks to CSC's remote EPOS build solution, Bhs can take till malfunctions in its stride. And the open-source ticketing portal that CSC built for Fnac means that millions of people can book and instantly print tickets to any of 50,000 sport and entertainment events each year.
With our help, companies are improving the experience that they give to consumers around the world. From technology to fashion, in-store or online, CSC is delivering.
Contact Us
To find out more about our experience in your industry or discuss a particular need, talk to your account manager or email uk-consumer@csc.com
For our global capabilities in retail solutions and experience.
Go to CSC Global(English)