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Case Studies
Energy, Natural Resources & Utilities
Magnox: New Standard Operating Environment Solves Security Issues
CSC met the challenge of developing a single, uniform operating environment that could be used and supported at all Magnox North sites.
Anglian Water Transforms Operations, Customer Service
CSC implemented an Operations Management Centre (OMC) project to transform customer service at Anglian Water.
Anglian Water: Technology Keeps Business Flowing
Anglian Water tasked CSC to implement a major IT overhaul that would see SAP rolled out across all of its core business processes.
Best-in-Class Debt Management Solution for Anglian Water
CSC integrated a debt management package with SAP ISU (SAP for Utilities) to help Anglian Water become a top performer in debt management.
Centralised and Integrated Freight Settlement Processes At DuPont
CSC created a blueprint that improved the sourcing and logistics for DuPont by bringing together decentralised processes.
Diamond Company Gains Competitive Edge Through Information Management
We helped one of the world's largest diamond companies give their sales and marketing teams competitive advantage in a complex market.
Magnox Electric: CSC Ensures Secure Separation of Infrastructure and Applications
When it separated into two companies, Magnox turned to CSC to ensure the two networks were kept secure and data integrity was maintained.
Magnox: WAN Solution Boosts Network Speeds, Reduces Costs
Magnox wanted an infrastructure to better support their needs; CSC helped implement a solution, and centralise and consolidate IT services.
Single Backbone Updates, Integrates DuPont Global Systems
CSC provided guidance and expertise to create a single transactional backbone across DuPont’s European business units.
Transformational Change at National Grid
CSC’s proposed a long-term change programme based on our unique Transformational IQ methodology.
URENCO: Global SAP-based Purchasing System Improves Efficiency
CSC delivered a global SAP solution that harmonised purchasing processes while ensuring local requirements were met across four countries.
Healthcare
Setting the Standards for Clinical Assessments in the NHS
CSC's solution, based on the Lorenzo software package, provides a single platform for consistently managing clinical assessments, an important first step to electronic health records.
Supporting Palliative Care
When St Barnabas Hospice needed to select a clinical system, value as well as service was important. CSC’s SystmOne met the criteria.
Transformational Change in the NHS
The CSC Alliance has helped unlock the benefits of IT-enabled business change with the NHS, while fostering positive cultural change.
UK Department of Health Working for a Greener Future
CSC is helping to align Green IT to the department's business agenda while achieving significant cost reductions.
X-ray Management Solution Speeds Diagnoses
The introduction of the Picture Archiving and Communication System (PACS) has revolutionised turnaround times for patient screening.
Automating Surgical Theatres
CSC’s Surgical Interventions solution offers the ability to increase operating-room efficiency, meaning a theatre can treat more patients.
Department of Health Setting the Pace in Public Sector Green Enterprise
When the Department of Health were challenged to reduce their carbon emissions, CSC provided them with recommendations and expertise.
Gaining New Efficiencies at De Pary’s
CSC’s SystmOne helped the centre meet clinicians’ functional needs, manage administration more effectively and improve business processes.
NHS Connecting For Health
A CSC system gives NHS patients within the regions for which CSC is responsible an individual lifelong electronic care record.
NHS: Information on the Front Line
CSC’s Emergency Care Solution (ECS) is bringing significant benefits to the paramedics and medical technicians across the NHS who use it.
Prison Solution Lincolnshire
Morton Hall was the first prison in the East Midlands to go live with CSC’s prison solution, provided by NHS Connecting for Health.
Saving Lives in the NHS Through Advanced Technology
CSC delivered an integration project which presents clinicians with a seamless solution for breast screening.
Aerospace & Defence, Manufacturing
BAE Systems Leverages Trusted Partnership with CSC to Manage Identity-Related Risks
BAE Systems turned to CSC to implement identity federation with them as a way of managing identity-related risks.
BAE Systems Minimizes Environmental Impact
BAE Military Air Solutions Division finds a cost-effective and efficient way to dispose of and reuse IT equipment.
BAE Systems Unifies Communications, Improves Collaboration
CSC designed and implemented a technology platform that provided maximum availability while supporting a next-generation unified communication infrastructure.
BAE Systems' High-Speed, Low-Risk Transition to PLM
CSC’s innovative approach ensured the first high availability PLM implementation of its kind in Europe would meet performance demands.
BAE Systems: Managed Desktop Services Save Money, Improve Efficiency
BAE Systems wanted to upgrade infrastructure to provide more efficient and more streamlined enterprise services to end users.
BAE Systems: Service Desk Innovations Improve Employee Productivity
CSC's ongoing transformation programme has improved behind-the-scenes service-desk technologies and skills, and offers more self-help capabilities to users.
BAE Systems: Virtualisation Cuts Projects' Times, Costs
By providing project environments as a scalable, on-demand service, CSC delivered immediate and growing business benefits to BAE Systems.
Belron: Innovative Call Centre System Improves Customer Service
CSC implemented a state-of-the-art call centre system for Belron, the world’s largest automotive glass repair and replacement company.
Harnessing ERP to Deliver Business Integration and Transformation for Selex
CSC implemented SAP ERP including the Project System and Advanced Planning & Optimiser modules.
Helping BAE Systems Add Value in a Seamless Business Divestment
Our solution enabled commercial operations and sensitive defence sector activities to run securely side-by-side on the same IT system.
Helping BAE Systems Deliver Better Frontline Support to the Royal Air Force
CSC helped BAE Systems provide more effective support to the RAF, building an innovative solution that presents applications as a service.
Financial Services
CSC Introduces Multi-Currency Processing to Global Cards Market
CSC is working with Barclaycard, one of Europe’s largest acquirers and processors of plastic card transactions, to support the company’s aggressive expansion plans.
Groundbreaking Innovation for Financial Services Industry
CSC delivered the first of a new breed of intuitive, customer-centric online services for Scottish Widows.
Management Information for Zurich Municipal Creates Holistic View
CSC helped Zurich to understand its business better and respond to customers quickly and efficiently, while maximising ROI.
Norwich Union Reaffirms Commitment to CSC's Colossus
CSC’s Colossus personal injury claims handling solution has helped Norwich Union Insurance make cost and efficiency savings.
Zurich Extranet Transforms Service Landscape for Independent Financial Advisors
CSC has transformed the way Zurich UK Life interacts with IFAs, with over half of its business now transacted online.
Public Sector
CSC Dynamic Desktop Brings Cloud Computing to Royal Mail
Royal Mail is leading the way with cloud computing, using a very similar model called CSC Dynamic Desktop.
CSC Dynamic Desktop Opens Growth Channels for Royal Mail
CSC’s Dynamic Desktop technology helped Royal Mail expand into the small-to-medium-sized business market in months, rather than years.
Post Office Lays the Foundations for Transforming Its Business
CSC helped the Post Office to understand the invaluable role enterprise architecture will play in its business transformation strategy.
Securing the UK's Extended Borders
From diverse destinations across the world, people want to travel to the UK. CSC implemented effective UK border control.
Technology & Consumer Services
Agile Desktops Increase Satisfaction, Cut Costs by 20 Percent
CSC implemented a new platform and operating environment to allow flexible delivery of technology to its UK users, and reap other benefits.
Simplifying Copy and Print Infrastructure Saves 40 Percent
Enterprise Print Solutions enabled us to rationalise our assets and centralise print support and control.
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