How to Manage a Hybrid Cloud Ecosystem
Like this Town Hall? Subscribe to our YouTube Channel.
Author:CSC Town Hall
Two things are required to realize the full benefit of a cloud model: optimal application placement and effective capacity management. Experts from Enterprise Management Associates and CSC discuss how getting these right sets the stage for a new IT operating model that delivers the agility and flexibility demanded by both commercial and public sectors. They also address the pitfalls of managing a complex, hybrid IT ecosystem encompassing traditional IT, private cloud and one or more public cloud providers.
Plus, EMA's Jim Frey shares results of research on how visionary companies are moving aggressively to provide the self-service access required for developers and other business users while governing a hybrid ecosystem.
- Jim Frey, Vice President of Research, Network Management of Enterprise Management Associates
- Derick Townsend, Product Marketing Manager, CSC Cloud Services
- Jeff Caruso, Senior Managing Editor, CSC
How to Manage a Hybrid Cloud Ecosystem
Several things are required to realize the full benefits of a hybrid cloud model -- security, governance, cloud portability and optimal application placement. Getting these things right sets the stage for a new IT operating model. Experts featured in this CSC Town Hall explained the benefits and how to go about it.
Hybrid clouds are comprised of internal and external resources using a mixture of traditional IT infrastructure and cloud services. As Jim Frey, VP of Research at Enterprise Management Associates explains, it's an evolving model.
"Many organizations have looked to this as 'the future.' What makes this exciting is having the ability to adapt to the needs of the organization and being able to balance cost versus results. This also helps IT move to a more service-oriented approach, which is a subtle but important change in strategy," Frey says.
Frey says companies frequently cite three concerns about cloud computing in general. "There is security, which comes down to effective, automated policy implementation. Performance – will there be sufficient capacity for the workload put in the cloud? And companies want to understand and manage costs."
Derick Townsend, director of CSC's cloud product portfolio, says corporate views toward the use of cloud services have evolved rapidly toward the hybrid model. "Companies once thought they would do everything in a private cloud, but now realize some things can run just fine in a public cloud."
Getting to that hybrid environment is a journey, Townsend says. "Companies are looking to get to a portfolio of cloud services sourced across private and public cloud, fully governed. That includes combinations of Infrastructure as a Service and Platform as a Service with applications wrapped in policy controls so they can be consumed on a self-service basis."
"CSC has built a number of maturity models that identify where a company is in the process, and what steps they need to take to reach that desired end state," he says. Townsend says CSC's hybrid cloud offering creates a new entry point for companies with a mix of private and public cloud services, wrapped with management services and billed on a usage-based model.
As much as anything, Frey says this shift to a hybrid cloud environment like this requires IT to make a mindset change from order-taking to a new service-oriented approach. "It creates a more decentralized approach to resource management but retains centralized control to manage risk. You're blowing up the centralized IT model and putting it back together in a more loosely coupled way," he says.
The work it takes to do that is worth it, Townsend says. The time compression a hybrid cloud offers is a significant strategic advantage, he says, especially for large companies that struggle with lengthy provisioning processes.
"It's hard to get a feeling for that every day sitting in your seat," Townsend says. "But if you're not agile enough in this business environment, other companies will eat your lunch."
Other topics discussed:
• Factors contributing to IT's long road to agility
• Policy automation and the self-service experience
• SLAs in the hybrid environment
• Critical features of cloud management platforms
• Company success stories