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Risk Management & Claims  Case Studies
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Client Results & Case Studies
We have delivered innovative solutions to organizations throughout the world. See how our experience helps our clients achieve business results.
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A.O. Smith Streamlines Underwriting Process and Lowers Cost with CSC’s RISKMASTER
U.S. manufacturer A.O. Smith needed a system that would collect and manage risk and claims data from for a variety of coverages across an increasingly global enterprise.
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City of Calgary Centralizes Risk Management Data, Improves Analysis with RISKMASTER
Using CSC's RISKMASTER, the city of Calgary tracks 10,000 incidents annually that can lead to claims. Canada's sixth-largest city is improving risk analysis by centralizing risk management data.
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City of Scottsdale Keeps Pace with Claims Technology with CSC’s RISKMASTER
The city of Scottsdale’s risk management department helps control insurance costs by self insuring for a variety of risks — from auto accidents involving city vehicles to workers’ compensation claims.
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Dallas Independent School District Speeds Processing and Streamlines Reporting with RISKMASTER
One of the largest U.S. public school districts replaced its claims and risk management system to automate processing, improve reporting and support the district’s, return to work program.
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Grange Insurance Instills Consistency in Claims Handling with CSC’s Colossus
Grange Insurance of Columbus, Ohio, chose CSC’s Colossus in 1998 to help bring consistency and discipline to the way its claims representatives evaluated bodily injury claims.
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Intergovernmental Risk Management Agency Quickly Identifies Claims Trends to Focus on Loss Prevention
This Chicago-based municipal risk pool helps manage costs by providing Web-based reports and an easy-to-read scorecard on the frequency and severity each member’s claims.
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MetLife Auto & Home Puts Brakes on Fraud with CSC’s Fraud Evaluator
MetLife Auto & Home teamed up with CSC to co-develop Fraud Evaluator, formerly named @First, which increases the quality and speed of referrals to special investigators. So far, the number of claims under investigation has grown 16 percent.
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Michigan Hospital Association Taps Internet to Streamline Disability Management
MHA Service Corporation serves as a third-party administrator (TPA) to hospitals, nursing homes and clinics in Michigan, and the organization also provides loss prevention and occupational safety and health services, supporting 80,000 employees across the state. At any given time, the TPA is administering about 1,000 workers’ compensation claims.
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Midwestern TPA Cuts Costs, Improves Reporting with CSC's RISKMASTER
A leading U.S. third-party administrator of claims made a significant commitment to better serve its clients through the effective use of information technology by replacing its mainframe-based system.
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Pacific Gas & Electric Co. Powers up Claims and Collections with CSC’s RISKMASTER
Pacific Gas & Electric Company (PG&E), one of the largest combination natural gas and electric utilities in the United States, manages a wide range of claims — from power outages to car crashes with utility poles. Beginning in 1994, the San Francisco-based utility began storing its incident and claims data on a homegrown system that could only be accessed through a COBOL language development tool. The tool was no longer supported by the
manufacturer, and to make matters worse, it was installed on an aging PC.
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