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Knowledge Library
Information is the Foundation for Customer Intelligence
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Summary:
By employing CSC's Intelligent Customer Data Integration (iCDI) approach, you can:

  • Reduce duplicate data by 80-90%, improve data accuracy by 20-30%, and reduce returned mail/email by 80-90% - producing
    $5-15MM savings per year in data cleanup costs.

  • Decrease the number of point-to-point interfaces by 70-80% -resulting in $10-20MM savings per year in data/application integration and maintenance costs.

  • Reduce time-to-solution by 50%, shrink change request response times by 80-90%, and improve data propagation lead times - generating $5-10 MM in additional revenue per year from faster cycle times.

  • Redirect IT resources that are currently bogged down in data integration and report production for more strategic tasks.



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