 Home  Solutions
 Customer Relationship Management Offerings
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Offerings
To learn about our product and/or service offerings, select from the list below:
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The CSC and Siebel Difference
Together with Oracle, CSC offers clients Siebel applications, total customer management solutions that help them acquire, develop and retain the most profitable customers.
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CSC’s High Performance Contact Center
CSC’s High Performance Contact Center offering can help you save 25 percent to 50 percent by consolidating your decentralized call centers into a network of high performance contact centers.
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Customer Intelligence (CI)
Actionable Insights for Acquiring, Retaining and Growing Profitable Customers - The approach and strategy taken by the organization is to gather, analyze, and ultimately utilize the wealth of customer insight to better understand and satisfy the needs of its valued customers.
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Enterprise CRM Strategy Solutions
Enterprise CRM Strategy Solutions is comprised of four strategy solutions: Channel Strategy, Customer Retention, New Customer Acquisition and Organization Design and Transformation.
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Marketing and Sales Solutions
Analytics profiles and understands the customer database by segmenting customers strategically to deliver direct services and programs. Sales Solutions includes “interactive sales” for the configuration and execution of sales transactions through the Internet, including B2B and B2C and Sales Force Automation.
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