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Consumer Assistance Services

CSC Credit Services' online consumer assistance services is provided to give you information that will help you understand what is contained in a credit file — who provides data for the credit file, how long it remains on your file and how to obtain a copy of your credit report.



Are you entitled to a free copy of your credit report?

You are entitled to a free copy of your credit report if one of the following applies to you:

  • You have been denied credit
  • You have been denied insurance
  • You have been denied employment or other benefit
  • You certify in writing that you are unemployed and seeking employment
  • You are a recipient of public welfare assistance
  • You believe that the file contains inaccurate information due to fraud


View the FCRA Rights Summary, which clearly defines your rights as a consumer according to the federal Fair Credit Reporting Act (FCRA).

If you have not been denied credit, insurance, employment or other benefit within the last 60 days, there is a processing fee of ten dollars ($10.00) for each individual report. Order your credit report online.

Inaccurate Information
After you have received and reviewed your credit report, if you find information on your credit file that you feel is reporting inaccurately, you may request that the information be reinvestigated by the Credit Reporting Agency. Complete and submit a dispute form.


Related Links

Consumer Assistance Services - Designed to assist you with your credit report needs, including ordering and retrieving your credit report on-line and initiating disputes.

Helpful Credit Information - Provides a summary of valuable information to help educate consumers on credit reporting issues.

Equifax Learning Center and MyCreditEducation.com - Gives additional information about credit, including how to manage your credit, how to protect your identity and how to prepare for a purchase.

MyFico.com - Helps to better understand and improve your credit score.



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