Cloud Usage Index
New CSC Cloud Usage Index Provides Range of Insights From More Than 3,500 Cloud Computing Users
Now that cloud computing has arrived in scores of businesses and governments worldwide, what do experienced cloud users have to say about why they chose this solution — and about the business and IT benefits they’ve achieved? Where have expectations been met, and where have results fallen short? What are users’ current attitudes toward cloud as a result of these experiences? And what details of the global cloud environment emerge when cloud practices are analyzed country by country?
Independent research firm TNS surveyed more than 3,500 cloud computing users in eight countries around the world to find answers to these and other timely questions. The survey focused on capturing user information about outcomes and experiences rather than predictions and intentions. While much remains to be discovered about how cloud can transform enterprises, the findings of the CSC- commissioned Cloud Usage Index are nonetheless informative — and often surprising. Among the key findings:
What drives the shift to cloud?
Although requirements for business agility and cost savings certainly factor in, neither is the single most important driver for cloud adoption. Overturning conventional wisdom, one-third of respondents cite their need to better connect employees who use a multitude of computing devices as the number one reason they adopt cloud. Seventeen percent cite accelerating the speed of business, while 10 percent say cutting costs is the top reason for cloud adoption.
Does cloud deliver cost savings?
The answer is a definite “yes,” with 82 percent of respondents saying they saved money on their most recent cloud project. But there’s more to the story: savings have been relatively small, with 35 percent of U.S. organizations, for example, reporting payback of less than $20,000.
How quickly do organizations benefit?
In terms of overall IT performance, an overwhelming 93 percent of respondents say cloud improved their data center efficiency/utilization or another measure. And 80 percent see improvements like these within six months of moving to the cloud.
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