Supporting U.S. Troops from Factory to Foxhole

The U.S. Army’s Logistics Modernization Program (LMP) was established to significantly improve the efficiency and effectiveness of the U.S. Army in supporting America’s Warfighters. The LMP resulted from collaboration between the government, CSC and SAP to take full advantage of supply chain innovations used in the private sector.

First deployed in 2003, the LMP exceeded industry standards in the following key areas:

• System Availability
• System Response Time
• Interface Transaction Flow
• Security Access
• Moving Change Requests to Production
• Automated Processing

In October 2010, the LMP Project Office successfully deployed the final phase of LMP to 11,000 additional users at 29 sites around the world. Now available to a user base of more than 21,000 people, the LMP is one of the world’s largest, fully integrated supply chain, maintenance, repair and overhaul planning and execution solutions.

A complex enterprise resource planning (ERP) implementation, the LMP provides the infrastructure to sustain the Army’s National-level logistics systems. It manages approximately $22.5 billion in inventory, including spare and repair parts to sustain communications and electronics equipment and systems, aviation equipment, missiles, tanks, armaments and munitions. In addition, LMP handles 4 million transactions daily and integrates with more than 70 Department of Defense systems to deliver needed supplies from the factory to the foxhole.

LMP leverages SAP’s industry-leading ERP technology to address all business practices and fully supports sourcing and acquisition, production scheduling, order processing, inventory management, transportation, warehousing and customer service. Today, U.S. troops in Afghanistan, Iraq and other occupied hotspots around the world reap the benefit of this technology.

As the linchpin of the U.S. Department of Defense’s (DoD’s) Single Army Logistics Enterprise (SALE) program, the LMP makes it possible for logistics systems to interact with acquisition and financial systems. This allows soldiers to get needed supplies faster, while also equipping DoD leaders and Army commanders with real-time visibility into inventory, requisition and distribution checkpoints.

As prime contractor for this effort, CSC has led one of the first ERP projects in the DoD. The LMP also is the first U.S. government outsourcing of the entire modernization and operation of a major Information Technology (IT) system. This pioneering effort has forged a unified team of CSC and Army staff working seamlessly to streamline the connection from the factory to foxhole.

Winning Awards, Garnering Industry Credentials
In 2010, the American Business Awards judges presented CSC with “IT Team of the Year” for its LMP submission “Advancing the U.S. Army’s Logistics Vision.” Additionally, the Supply Chain Distinction Awards judges named CSC a finalist for 2010 Supply Chain Team of the Year.

International Data Group (IDG), publisher of InfoWorld, recognized CSC with a 2007 InfoWorld 100 Award for its work on the LMP. These awards honor IT projects that demonstrate the most creative use of cutting-edge technologies to serve well-defined business goals. Read press release.

In September 2007, CSC’s support for LMP won an honorable mention from the Institute for Defense and Government Advancement (IDGA) in the category “Outstanding Industry Leader in Military Logistics.”

This followed another prestigious industry credential in July 2007: SAP Customer Competence Center (CCC) recertification. CCC certification signifies that an organization has met SAP standards for its practices, procedures and performance. Less than four percent of worldwide SAP implementations and less than one percent of SAP clients in North America have been awarded the certification, according to industry figures. In November 2009, CSC was recertified under a new designation as an SAP Center of Excellence (COE), which further demonstrates the organization’s ability to deliver world class service.