Consular Solutions
Our citizen-centric tools support everyday operations, crisis management and issuance of secure travel documents.
In day-to-day operations or large-scale crises, CSC’s integrated tool sets enable any government to assist citizens abroad. We are teamed with WorldReach Software, the leading provider of consular management solutions.
Everyday Operations
With our citizen-centric consular management solutions, staff can initiate and follow any aspect of a consular service request, incident or citizen interaction at headquarters or missions.
These solutions include specific support for needs or circumstances including:
- Repatriation
- Adoption
- Imprisonment
- Inquiries about well-being / whereabouts
- Kidnapping / missing persons
- Immigration / citizenship requests
- Legal / notary service
- Medical assistance
- Family distress
- Death abroad
- Child abduction
- Financial aid
Crisis Operations
When crisis erupts, no matter where, our citizen-centric crisis management solution supports a range of government responses. A balanced, integrated set of proactive and reactive tools extends the reach of government beyond its borders to help citizens in need. These tools address areas such as:
- Preparedness: travel advice, traveler/resident registration, contingency plans
- Crisis response: inquiry logging, real-time reports, statistics, information portal
- Access to long-term consular case management: assistance, victim identification, family liaison.
Secure Documents
We also offer a secure, scalable, cost-effective solution that supports all phases of secure document issuance, including:
- Data capture
- Entitlement and identity processing
- Scanning, tracking and printing of temporary or emergency secure documents.
Over the last 10 years, this solution has been used to produce over one million passports abroad. It is ideal for governments considering electronic passports.
