Visa Solutions

As the world’s leading provider of Global Citizen Services, we use industry best practices and lessons learned from years of supporting worldwide visa operations to provide custom, leading-edge visa solutions to our clients.

Foreign ministries, embassies and consulates around the world rely on CSC to help streamline the visa application process while keeping their national borders secure. As the world’s leading provider of Global Citizen Services, we use industry best practices and lessons learned from years of supporting worldwide visa operations to provide custom, leading-edge visa solutions to our clients.

Experience
CSC's industry leadership in global visa operations is built on a ten-year history of success and innovation. CSC currently supports the governments of Austria, Canada, the United Kingdom, and the United States with services in over 100 countries and in more than 20 languages.

Since 2000, we have provided accurate visa information and prompt services to more than 40 million visa applicants, scheduling more than 20 million appointments. Since beginning our visa applicant biometric collection services, we have securely enrolled millions of applicants.

Benefits
Our services have all but eliminated visa queues outside our clients' embassies and consulates. Visa applicants now call CSC for information and appointments. They visit our centers, instead of the embassy or consulate, to enroll their biometrics and make applications. Visa and consular officers spend their valuable time interviewing applicants and adjudicating visas. Furthermore, with the reliable statistical data we provide, consulates can better manage workflow by adjusting appointment allocations for peak and quiet periods.

Our approach
CSC's services are available to any government, wherever in the world their visa applicants happen to be. We are a reliable long-term partner to all of our client governments. Using our experience and worldwide presence, we design a package of services that meets the precise needs of each client, taking account of the volume and travel patterns of their visa applicants.

All our services are supported by custom technical infrastructure built with security and dependability in mind. Our fraud prevention and data security measures minimize risk and are customizable to comply with any government standards and regulations and meet the needs of individual embassies and consulates.

Cost
With our "user pay" model, embassies and consulates can have these services at no cost to client governments. Under this model, applicants pay a reasonable fee to use our Visa Application Centers or access our live agents or website to obtain information and appointments.

If a "government pay" model is preferred, we offer the same package of services, at no cost to applicants at the point of service.