Managed Services & Business Process Outsourcing (BPO)
Governments increasingly look to managed services for everything from cost-cutting to transformation. As one of the world's largest providers of managed support for governments, CSC has again and again leveraged our in-depth client knowledge and commercial best practices to improve the operations of our government clients and provide outsourcing support.
Areas of service
- Business Process Services and Outsoucing
- Logistics Operations
- Managed Security Services
- State and Local Government Early Intervention Programs
Major Clients and Contracts
Electronic Medicaid of New York (eMedNY)
CSC provides information systems for processing claims and managing data for one of the largest Medicaid programs in the United States. Systems are available 24/7/365 — providing a real-time processing environment for online eligibility verification, claim submission, status verification, and transaction review. Learn more about eMedNY
U.S. Army Logistics Modernization Program (LMP)
CSC's global supply chain expertise is helping the Army reengineer and modernize its logistics business processes through commercial best practices and associated technologies.Program overview
Contact Center Services for U.S. Government Agencies
Clients include the Department of Labor, FBI, Citizenship and Immigration Support, Treasury Department, and Health and Human Services ONE-DHHS Help Desk. We are one of only nine pre-qualified partners for the USA Contact contract vehicle, which allows agencies to acquire multi-channel contact center services through the GSA Schedule.
NASA Shared Services Center (NSSC)
Under this business process outsourcing contract, CSC provides administrative, financial, human resources and procurement support services at the new NSSC at Stennis Space Center, Miss., to 20,000 NASA employees, applicants, contractors and university partners. Case study
U.K. Home Office
CSC and UKvisas — a joint UK Home Office and Foreign and Commonwealth Office directorate — are working together to streamline the visa application process in the U.K.