Success Stories
Preferred Managing Agency Goes Green, Saves Money with CSC’s BPO
Client:
Preferred Managing AgencyChallenge:
- Control the escalating cost of print, postage and labor
- Provide faster, more convenient service
Solution:
- CSC’s business process services
Results:
- Gave agents and customers fast, anytime-anywhere access to documents and verifications
- Reduced phone calls
- Cut print costs in half
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Saving Trees Was Just the Start
CSC clients are often amazed at the money and time they save using CSC’s business process services and outsourcing. When Preferred Managing Agency (PMA) decided to go green with CSC's Print as a Service, electronic delivery of mail and documents, and electronic verification of coverage, saving trees was just the start. PMA cut its printing costs in half, dramatically reduced postage expenses, and improved customer and agent satisfaction.
Tremendous Efficiencies
Hear executives from CSC client Preferred Managing Agency (PMA) discuss the tremendous efficiencies and improvements in customer service they achieved by going green with CSC’s business process services.
Quick Start-Up
Also hear how CSC helped PMA get a new company up and running in 2 months, and sheparded the company through a substantial IT upgrade and modernization project.