Support business objectives quickly and easily.
The billing department is a carrier's most frequent contact point with customers, offering the best opportunity to improve overall intimacy for retention and growth. As more technology choices arise, your customers and agents will continue to expect more billing and payment options and easier ways of doing business with you. Now you can meet their expectations with CSC's Exceed® Billing, an easily configurable, rules-based billing solution for P&C carriers, life insurance and annuity companies, and health insurers.
Consolidated Billing for P&C, Life and Health - Available in the Cloud, as Software as a Service, or In-House
Consolidating to a single, standalone system not only allows you to provide your insureds and agents with more choices — including consolidated billing across multiple market segments, lines of business, distribution channels or policy systems — but also improves your efficiency and lowers costs.
Exceed Billing is a highly scalable solution with multiple deployment options:
- Software as a Service
These options enable even the smallest carriers to take advantage of the same robust billing and payment functions that the large carriers use.
Whether you are growing through acquisition, seeking new distribution channels or supporting multiple billing systems for multiple lines of business, states or distribution channels, you will better serve your clients and agents with a single, flexible billing solution that is built using service-oriented architecture (SOA) and ACORD XML standards. You’ll stay continuously up to date with the latest technology and be able to support new ways of doing business.
Business and Operational Benefits
Customer and Agent Service
With Exceed Billing's relational database and intelligent user interface, your CSRs and agents can provide better service and faster resolution, while also taking advantage of the opportunity to cross-sell and up-sell. Exceed Billing supports both retention and new growth strategies.
Improved Cash Flow
Exceed Billing lets you decide when to bill and when to cancel a policy, eliminating the need and cost of refunds while also providing the capability to protect your equity position.
Flexibility and Agility
You can gain competitive differentiation by offering unlimited billing and payment options. Exceed Billing provides for consolidated payment and invoices across different markets, states, business lines or even across disparate policy administration systems. New billing and payment options can be deployed in weeks, not months.
Exceed Billing allows organizations to use one system for P&C, Life and healthcare business. Its highly configurable, rules-driven design allows you to roll out new billing and payment options with no IT involvement. Exceed Billing also easily integrates to third-party systems, eliminating the need for modifications.
A growing list of leading insurance companies relies on Exceed Billing to support millions of customers and on CSC to continually enhance the software. Exceed Billing supports all lines of business in all states, all distribution channels, and all payment and billing options. And with CSC’s SOA and ACORD XML standards, insurers can continuously stay up to date with the latest technology.
Software as a Service Option
With CSC's cloud-based SaaS deployment options, carriers can achieve faster entry at significantly lower costs. SaaS deployment gives companies of all sizes the ability to quickly access the same robust billing functions used by the industry’s top tier insurers. You can be up and running on Exceed Billing in as little as 80 days, and costs are more predictable with consumption-based pricing. With this deployment option, you can:
- Cut implementation and operational costs
- Roll out an end-to-end billing solution for P&C, Life and Health businesses
- Introduce new billing and pay plans quickly and inexpensively
- Eliminate technology obsolescence through continuous enhancements
- Accelerate time to entry with no lengthy implementation
- Free IT resources to focus on other initiatives
- Eliminate ongoing maintenance
- Eliminate capital expense
- Tap into software used by the nation’s largest carriers to process millions of bills.