Support your complete flood program.
By offering flood Insurance, you can grow your business and offer your current customers more coverage. You can expand into new markets, support growth of your homeowners business, avoid errors and omissions claims, and increase customer retention. Whether you are already processing flood business, or looking to move your company into the market , CSC can help.
CSC’s FloodConnect is a complete flood insurance processing and management offering for insurers that issue National Flood Insurance Program (NFIP) policies. It includes Web-based software, hosted by CSC, and a range of customer-focused services to round out your federal flood insurance program.
FloodConnect's Web-based, .NET architecture improves operational efficiency and simplifies the rollout of new enhancements including regulatory or other required changes. Intuitive design and embedded field-by-field help functions make it easy to use. It incorporates workflow management to streamline your business processes, and extensive management and agency reporting to help you track and monitor your business. The system's integrated financials enable near real-time access to financial information and quicker drawdowns from the government.
FloodConnect is also available as a completely outsourced insurance business process. More than 200 flood insurance specialists at CSC's state-of-the-art customer support center service approximately 35 percent of the flood insurance industry policy base. We are committed to the highest levels of customer service to your agents, policyholders and staff.
FloodConnect services include:
- Account Management
- Claims Management
- Call Center Support
- Agency Management
- Document Management
- Information Systems
- Financial and Statistical Reporting