Five Key Questions Facing Claims Professionals
Most organizations are beginning to realize that 70 to 80 cents of every dollar brought in through policy premiums is spent on claims. So companies are finding they have to upgrade their claims divisions to the most efficient and robust technology out there.
If you think about how a claim is processed — through the investigation, the reserving and the ultimate settlement — almost every step of the way can be automated.
Claims organizations need to be taking a look at their current system. Does it provide the functionality, the automation, the integration to tools, and the flexibility that’s needed to assist a claims adjuster in handling a claim? If your company’s adjusters don’t have the appropriate system and tools, you’re going to fall behind competitively.
In this report, CSC’s Ed Charlton discusses the latest innovations in claims management. Find out the five key questions that claims professionals need to consider today.