CSC Announces Unified Communications Offering to Enhance Enterprise Business Processes
News Release -- December 14, 2009
New Service Takes Communications to New Level by Seamlessly Integrating Mobility, Business Applications and Business Process Enablement
FALLS CHURCH, Va., Dec. 14 -- CSC (NYSE: CSC) today announced the launch of its new Unified Communications Services Portfolio, a comprehensive suite of services engineered to enhance enterprise business processes and reduce human latency. CSC will design, build, integrate and manage this suite of services for Enterprise customers globally, enabling them to optimize costs and increase competitive advantage through innovation and agility. Key components of this platform are technologies that deliver innovative ways to connect remote and mobile workers, deliver advanced messaging and presence integration, fixed and mobile integration, Enterprise class IPT services, desktop Video and Collaboration and a foundation to deliver Communications Enabled Applications (CEA).
CSC's unique approach to Unified Communications is focused on enabling and integrating multi-vendor environments by leveraging existing infrastructure investments and introducing new processes and technologies according to a customer-specific strategic communications roadmap. Unlike other services which are limited to a single platform, CSC's offering can be integrated into the customers chosen environment and business processes, allowing them to choose the presence, conferencing and messaging applications of their choice. Combining its vast industry expertise in key verticals and infrastructure outsourcing capabilities, CSC is able to design and build environments that tie directly into clients' mission-critical business applications. Through further integration and enablement of key business processes, CSC's Unified Communications offerings improve worker connectedness, reduce human latency, enhance customer satisfaction and drive revenue acceleration through reduced time to market.
Working closely with strategic technology partners and leveraging its global managed services delivery infrastructure, CSC has made strategic investments to design and build a service offering that accommodates multi-vendor hardware and software environments that can be provided to customers anywhere in the world in a fully managed fashion. CSC is currently implementing the solution for both Federal and Commercial clients, spanning a wide range of verticals including Aerospace and Defense, Chemical, Energy and Natural Resources.
"With improved business process efficiencies and new ways to communicate with customers and business partners, CSC's proven solutions help our customers achieve their business-critical goals more quickly and cost-effectively," said Jason Cory, vice president & global portfolio executive. "Our Unified Communications Services bundle delivers immediate value and measurable results to our clients."
CSC is a global leader in providing technology-enabled solutions and services through three primary lines of business. These include Business Solutions and Services, the Managed Services Sector and the North American Public Sector. CSC's advanced capabilities include systems design and integration, information technology and business process outsourcing, applications software development, Web and application hosting, mission support and management consulting. Headquartered in Falls Church, Va., CSC has approximately 92,000 employees and reported revenue of $16.0 billion for the 12 months ended October 2, 2009. For more information, visit the company's Web site at www.csc.com.