CSC Named Leader and Star Performer on Everest Group 2016 PEAK Matrix for Property and Casualty Insurance BPO
News Release -- January 19, 2017
TYSONS, Va., January 19, 2017 – CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, today announced that it has been recognized as a Leader and Star Performer by Everest Group in the report “Property and Casualty Insurance BPO — Service Provider Landscape with PEAK MatrixTM Assessment 2016.”
Developed by Everest Group, a global consulting and research firm, the PEAK (Performance, Experience, Ability, Knowledge) Matrix is based on a database of more than 300 Property and Casualty (P&C) insurance business process outsourcing (BPO) contracts signed by 18 service providers. CSC is one of five Insurance BPO service providers to achieve the highest tier “Leader” recognition. “Leaders” were classified as having the highest market success, as well as the strongest delivery capability.
In the same report, CSC was named a “Star Performer” for demonstrating strong movement over the prior year due in part to the Xchanging acquisition, which was completed last May. CSC was also among the service providers achieving best-in-class designation in the Technology Solutions & Innovation and Market Success categories.
“We are proud to be recognized as a ‘Leader’ in the P&C BPO space by Everest Group,” said Phil Ratcliff, vice president and general manager, CSC Global Insurance Industry. “This recognition is a testimony to CSC’s investments in insurance technology, which is backed by insurance industry knowledge that points to our unique ability to enable insurance providers to future-proof against the transformative and disruptive shifts underway in the industry. The acquisition of Xchanging broadened our footprint in commercial lines BPO and brought new and emerging technology, such as robotic process automation (RPA), which will impact and transform the future workforce across the entire insurance market.”
For more than 45 years, CSC has served the global insurance industry in every industry sector, including life insurance, pensions, annuities, health insurance, property and casualty, general insurance, brokers, reinsurance and workers’ compensation. Today, CSC works with more than 1,900 insurance providers around the world to help them grow digitally, transform their existing IT environments, improve their operational efficiency and increase their speed to market. Learn more about CSC in Insurance here.
CSC (NYSE: CSC) leads clients on their digital transformation journeys. The company provides innovative next-generation technology services and solutions that leverage deep industry expertise, global scale, technology independence and an extensive partner community. CSC serves leading commercial and international public sector organizations throughout the world. CSC is a Fortune 500 company and ranked among the best corporate citizens. For more information, visit the company’s website to learn more about CSC’s perspective on the key shifts marking the path to digital insurance.