OHIO MUTUAL SELECTS CSC’S END-TO-END BILLING SOFTWARE
News Release -- December 01, 2015
Multi-Line Insurer to Consolidate Billing for All Lines of Business across $400M in Assets
FALLS CHURCH, Va., Dec. 1, 2015 – CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, today announced Ohio Mutual Insurance Group will implement Premium Billing 360° (PB360°), CSC’s billing software for property and casualty carriers, life insurance and annuity companies, and health insurers. Ohio Mutual will use the software, which processes all insurance bill types and lines of business across all distribution channels, to expand its business by bringing new offerings to market, enhancing competitiveness and customer intimacy, and accelerating profitable growth. The Bucyrus, Ohio-based insurer currently offers policies covering homes, autos, farms and commercial properties in seven U.S. states through a network of nearly 400 independent agents.
A real-time system available 24x7 via Internet browser or mobile apps, PB360° interfaces with any policy administration solution regardless of platform or industry. It will allow Ohio Mutual to provide multiple billing and payment options that can be deployed in weeks rather than months. The software offers more than one hundred different configuration points, enabling users to add new plans, retire old ones and make other changes without IT involvement, thereby reducing cost. Other system features boost efficiency, simplify reporting and improve agent-commission accuracy.
“We were seeking a modern, enterprise-wide billing solution that could interface with our existing systems to streamline internal processes and lower operating costs,” said Todd Albert, vice president of Information Systems for Ohio Mutual. “PB360° is a function-rich, configurable and scalable solution that will enable us to roll out new billing plans quickly and cost-effectively for all of our product lines and in all of the states in which we do business.”
“A carrier’s most frequent touch point with customers, billing has become a differentiator for insurers and their agents in all lines of business,” said Phil Ratcliff, vice president and general manager for CSC in Insurance. “Developed in collaboration with the nation’s leading insurance companies, PB360° enables carriers to improve customer satisfaction, lower billing transaction costs and improve operational efficiency while embracing growth opportunities in additional states and markets.”
PB360° supports accurate and detailed producer management and commission processing, and it enables both automatic and on-demand correspondence. The system provides numerous standard operating reports and stores transactional data in a relational database for additional reporting purposes. Users can create customized reports with the optional Business Analytics component or other reporting tools. The system’s Media Management component provides a consolidated view of each customer’s billing and payment history, including an archived image of the actual invoice.
Highly scalable with multiple deployment options — Software as a Service, cloud or in-house — PB360°’s open architecture separates the presentation, application integration and business services tiers, allowing companies to easily extend the system to meet business needs. For more information about PB360°, visit www.csc.com/pb360.
About Ohio Mutual Insurance Group
Ohio Mutual Insurance Group, founded in 1901 with its home office in Bucyrus, OH, and a regional office in Saco, ME, partners with nearly 400 independent agencies to distribute quality property and casualty insurance products throughout Connecticut, Indiana, Maine, New Hampshire, Ohio, Rhode Island, and Vermont. Ohio Mutual has maintained a rating of “A / Stable” from A.M. Best Co. for 23 consecutive years, and was named to the prestigious Ward’s 50 in 2009 - 2013. Additional company information is available at www.omig.com.
CSC (NYSE: CSC) leads clients on their digital transformation journeys. The company provides innovative next-generation technology services and solutions that leverage deep industry expertise, global scale, technology independence and an extensive partner community. CSC serves leading commercial and international public sector organizations throughout the world. CSC is a Fortune 500 company and ranked among the best corporate citizens. For more information, visit us at www.csc.com.