CSC to Support Company’s U.S. and Latin American OperationsEL SEGUNDO, Calif., Jan. 19 – Computer Sciences Corporation (NYSE: CSC) today announced that Pan-American Life Insurance has signed an information technology (IT) outsourcing agreement with CSC to support its U.S. and Latin American operations. CSC estimates the value of the 7.5-year contract to be approximately $27 million.
Under the agreement, CSC facilities in San Diego, Calif., and Austin, Texas, will assume responsibility for Pan-American’s data center operations, including mainframe applications and midrange and server systems. CSC also will manage Pan-American’s network operations and desktops in the United States, as well as in Colombia, Ecuador, El Salvador, Guatemala, Honduras, Panama and Puerto Rico. In addition, CSC will provide Pan-American with enterprise help-desk services in both English and Spanish.
By using CSC’s global, integrated IT infrastructure, Pan-American will have a consistent environment and the ability to standardize processes companywide. Through outsourcing, Pan-American also gains access to the latest technology and industry best practices, as well as a more predictable and scalable structure for its IT costs.
“CSC went the extra mile to help us recover from the damage to our home office in New Orleans after Hurricane Katrina,” said Pat McGunagle, Pan-American executive vice president. “We trust CSC’s software, but their responsiveness and knowledge of the insurance industry made it clear we could entrust them with our total infrastructure as well.”
A user of CSC’s life insurance administration systems for more than 15 years, Pan-American turned to CSC for short-term disaster recovery in September after damage from Katrina destroyed employees’ homes and forced Pan-American out of its New Orleans headquarters. CSC established a back-up data center at its facility in Irving, Texas, for the carrier and provided workspace for Pan-American employees who were forced to evacuate.
“After Katrina, we learned a great deal about Pan-American by helping the company rebuild its operations almost from scratch,” said Michael W. Risley, president of the Life and Annuity Division of CSC’s Financial Services Group. “Our experience in IT infrastructure hosting enables us to achieve key results in line with Pan-American’s business goals, while simultaneously helping the company ensure preparation for future disasters.”
CSC is a leader in providing IT infrastructure outsourcing services worldwide. The company offers hosting and managed services, advanced network management, server and data center operations, and help-desk support. CSC employees handle close to 10 million help-desk calls annually in 26 languages, and manage almost 800,000 desktops and more than 56,000 servers. Company resources include 38 data centers throughout the world.
About Pan-American Life InsuranceNew Orleans-based Pan-American Life has been a leading international insurance company for more than 95 years. Founded in 1911, Pan-American employs more than 900 worldwide, providing its top-rated life and disability insurance, worksite benefits and financial planning services in 42 states, the District of Columbia (DC) and Puerto Rico. Its international operations, offering life and group health insurance throughout Latin America, includes affiliates in Panama, Guatemala and Colombia, and branch offices in Ecuador, El Salvador and Honduras. More information is available on its Web site:
www.panamericanlife.com.
About CSCFounded in 1959, Computer Sciences Corporation is a leading global IT services company. CSC’s mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.
With approximately 78,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $14.5 billion for the 12 months ended Sept. 30, 2005. For more information, visit the company’s Web site at
www.csc.com.
