Enterprise Mobility Faces the Big Bad Wolf
Enterprise mobility is entering the enterprise through any available opening — planned and unplanned. Due to the consumerization of IT, it’s more often the latter. But it’s also clear that many companies are still in the earliest stage of adoption. That’s a good thing. Companies that leapt into adding mobility to the business without much forethought may have gained an initial boost of innovation, but that edge can diminish rapidly as questions mount about issues such as security, branding, compliance, maintainability, sustainability and more.
This paper examines the mobility adoption curve and the typical stages a company goes through on its way from testing the waters all the way to full mobile and digital maturity.
What do the Three Little Pigs and the Big Bad Wolf have to do with enterprise mobility? Watch the short animation.
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The Appetite for Enterprise Mobility is Insatiable
Unlike technology advances that have come before it, enterprise mobility represents a seismic shift in the way companies can and will do business. A completely mobilized workforce and a thoroughly mobile-enabled business represent our future way of working. Customers expect companies to offer mobile access to services and information, and will look elsewhere when this isn’t offered. The same can be said for employees. New recruits expect the flexibility and collaboration made possible by mobile and digital-enabled work styles. Companies unwilling to embrace this are putting themselves at a significant competitive disadvantage.
Mounting research on mobility in the enterprise is clearly documenting the shift. For example:
- Eighty-two percent of workers say they need to collaborate with others to accomplish work tasks.
- Eighty-nine percent of millennials prefer to choose when they work instead of adhering to the traditional “9 to 5.”
- Sixty-seven percent of IT professionals see enhanced workplace productivity from supporting bring-your-own-device policies.3
Enterprise mobility is such an engaging technology that it’s easy to understand why companies are in a hurry to adopt it. Customers are clamoring for anywhere, anytime access to their records. Through mobility, employees can be productive from wherever they happen to be, with access to innovative tools and all of their documents, on a device of their choosing.
As a result, mobile devices are rapidly transforming business processes, driving down costs and improving decision making. In many respects, mobility is an enabler for next-generation applications, including full-stack integration and leverage for other major next-generation technologies such as big data, cloud and cybersecurity.
What’s more, easy availability makes it possible for anyone to introduce mobile applications into a business unit. Business services outside the enterprise are widely available as mobile-friendly, utility-based models. Productivity apps can be downloaded from app stores, and the social hooks that companies build into their products encourage people to sign up so they can connect and collaborate with others.
As an example, let’s look at how enterprise mobility is a critical component in the field of telematics. Manufacturers now have the ability to send products into the field bristling with sensors that continuously record and report on the operating environment, performance and more. Armed with a continuous flow of data, manufacturing is taking a new leap forward in productivity. Product engineers can now fine-tune components based on real-world operating conditions. Floor managers can wring more production from equipment and avoid unexpected downtime. Logistics managers can change delivery routes on the fly to avoid snarled traffic.
The applications are nearly endless. Mobility is rapidly becoming a core company necessity in all areas and aspects. How far has mobility penetrated your enterprise? And what plans have been made to manage its spread?
Download the complete Point-of-View paper (PDF, 264KB)