Retooling your organization to develop and support SaaS architected solutions is a risky proposition. Reduce your risk by leveraging CSC’s proven SaaS Readiness Services to ease into the future while maintaining the ability to continue to serve your existing customers.

Common Concerns: Getting Started with SaaS

If your customers are beginning to ask about Software as a Service solutions, it’s natural for you to have plenty of questions of your own. Rely on CSC’s expansive SaaS experience to help you sort out what you need to know to get started.

Below, we’ve answered a few of the questions we hear most in conversations with ISVs we are helping transition to a SaaS model.

For more complete information, download our SaaS Business Readiness white paper. Just complete a 1 page registration form to access this valuable information.

Q: I know SaaS is in our future, but I’m just not sure how to get started creating a SaaS business model...
We understand how overwhelming it can be to stare at a blank sheet of paper and face decisions about all new business objectives, redefining your requirements, setting realistic timelines and wrestling with unknowns like online sales and subscription pricing models. CSC’s SaaS Enablement advisors have been down this path before and we have an established methodology and process to walk you through the necessary steps to get you started, and all the way to market entrance and revenue production.
CSC SaaS Business Readiness Services
CSC SaaS Sales Acceleration Services



Q: My business is pretty unique. Will you be able to help me with technical migration issues unique to my situation?
CSC has experience with businesses of all sizes from bootstrapping startups to multi-national enterprises. We can advise you on the most effective methods for addressing your technical migration needs. Our SaaS Enablement advisors will guide you through the steps needed to migrate your solution and make appropriate decisions about web-enablement, multi-instance and multi-tenant support, and other technical variables. You can be confident that we will understand your technical needs and will be able to advise you accordingly.
CSC SaaS Technical Readiness Services



Q: Will I have to invest in a separate infrastructure and hire more people before the new revenue starts flowing?
Not necessarily. While it’s true that organizational changes are required to effectively support a SaaS offering, CSC’s hosting and support services can reduce organizational changes. The CSC process begins with a careful analysis of your business situation and objectives, application and current staffing. SaaS not only requires changes in how your application or service is brought to market, but typically requires additional skill sets. CSC experts will guide you through the process to ensure your business is prepared to support your SaaS offering.
CSC SaaS Operational Services

Put the Experts on your Team

CSC has a long history of working with partners to deliver the best possible solution to our customers, and with SaaS it’s no different.

We’ve partnered with Mural Consulting, an established SaaS go-to-market consulting firm, to help you accelerate your business and realize the results you demand from your investment in SaaS. To that end, Mural has pinpointed eight critical go-to-market success factors. These key factors are integrated into our SaaS Business Readiness program to assure that the full advantage of these market dynamics can be brought to bear for your business:



These experts work directly with you, in cooperation with CSC, to optimize your go-to-market success based on these factors.

Mitigating Migration Risks

With any major new business initiative, there is always some measure of real and/or perceived risks. The objective is to assess and validate a risk’s real impact, and then minimize, neutralize, or manage the risk. There are risks in pursuing SaaS, but the CSC team is here to help at every stage.

CSC Can Help With These Common Concerns:

We’ll lose touch with our customers – The reality is quite the opposite, actually, but we understand the concern. SaaS offerings bring ongoing contact and constant interactions between the end user and the service provider that can actually improve the nature of these touchpoints. Additionally, realize that SaaS acceptance is truly being driven by customer demand, which means that your customers are choosing how they want to relate to their provider—and that’s a good thing for both of you.

Our app won’t run in a SaaS environment – An application may not have to be fully architected for the Internet in order to be viable for some level of SaaS. Migration can be incremental, depending on your customers needs. CSC has experience with the full spectrum of traditional client/server applications through fully on demand applications, and can help choose the best path for your approach.

There’s no one else with expertise in our specific application – This may be true relative to specific categories of software in specific niches. However, CSC and Mural Consulting together have experience spanning nearly every industry category with the understanding necessary to quickly gather the relevant knowledge from your experts. Your industry experts coupled with CSC and Mural’s SaaS expertise create a powerful team that will help you maximize your benefit.

Let CSC work with you to identify and address the concerns you will face on the path to delivering your SaaS solution.

SaaS Offerings Overview
Learn more about CSC’s SaaS Service Offerings.