Supplier Relationship Management (SRM)

Reduce external costs, ensure steady and reliable supply, and improve procurement processes with CSC's Supplier Relationship Management consulting services.

In a highly competitive marketplace, organizations like yours are searching for further opportunities to reduce costs and improve operational efficiencies. Supplier relationship management (SRM) is a key step in managing your supply chain more efficiently and cost-effectively.

CSC's Supplier Relationship Management is a complete solution for

• Performance assessment
• Strategy & roadmap
• Solution design, development and deployment with selection of best-fit transaction based tools
• Business optimization and performance management using CSC's CloudSRM.

CSC's SRM consulting helps your evaluate potential purchasing savings, rationalize the supplier base, improve the purchasing process transparency, and measure performance. CSC's SRM consulting empowers your purchasing department to fulfill its strategic role within your organization.

What is CSC's SRM Solution?

CSC's SRM is a complete purchasing performance improvement service. It includes Performance Assessment tools, Maturity Models and Benchmarks by industry, functional templates and pre-configured software, and Program and Change Management to generate procurement savings for you on a global scale. Our SRM solution consists of:

Assessment & Mobilization

During this phase, we will evaluate your maturity against best purchasing practices in six domains (portfolio & supplier panel mapping, organization, policy, performance oversight, procurement process, and procure-to-pay process).

Strategy, Planning, & Performance Program

Based on the maturity measurements, CSC will define the transformation path to your future state including strategy, operations as well as the organization and skills to align with the objectives and achieve performance improvement.

Business Solution Design & Build

CSC will help you select the right solution for your needs and requirements. We will then integrate the solution into your systems and deploy it throughout your organization.

Business Optimization

We'll help transform your purchasing and procurement organization and processes. We will identify the performance drivers and define the performance dashboard with the procurement organization and reporting procedures. This ensures transparency across organizational and IT boundaries, truly empowering your purchasing and procurement teams to fulfill their strategic role within your organization.