Enterprise Business Intelligence (BI) Consulting
Enterprise Business Intelligence Consulting can help enhance corporate performance and growth through the strategic application of information and analytic technologies.
CSC’s Enterprise Business Intelligence consulting service portfolio focuses on better and faster information delivery that enables insight-based decision making in conjunction with a strong data foundation.
Enterprise Business Intelligence Consulting Strategy
For the CEO, COO, CMO & CIO & senior business leaders of enterprises across all industry verticals, who are trying to make better decisions faster and need better data management capabilities and strategy to get there,
CSC’s Enterprise Business Intelligence Strategy provides a strategy and roadmap of business and technology solutions that provide increased awareness of the interrelationship of analytics and data.
Customer Intelligence Strategy
By gaining a thorough understanding of your customers and applying this knowledge to your customer acquisition, retention and growth programs, you can truly distinguish your company’s offerings from those of your competitors.
Through the strategic use of Customer Intelligence, you can focus your people, process and technology resources on your most valuable customers and improve the return on your customer investments.
Data Strategy and Governance
Companies are faced with an ever increasing amount of data that is created in many different locations for many different purposes. In order to maximize the ability to access and use this information and to provide a competitive advantage, enterprises need to be able to reach consensus on data definitions and required levels of quality.
Our Data Strategy and Governance offering provides the means to manage and use information assets with a view to maximizing the ability of the organization to increase revenue, improve efficiency and/or manage risk.
Big Data for Early Adopters
Both the explosion of data oriented technologies (hardware and software) and the need to analyze new and much more detailed data sources (click stream data, telephony, point of sale, etc.) has enterprises struggling to match new and sophisticated business intelligence solutions with complex problems in this space.
CSC has created lab environments and conducted research efforts to understand and deploy these new technologies and is using the learning to assist our clients in making prudent design and investment decisions across a variety of emerging solutions and their appropriateness.
Reporting and Analytics – Offerings and Industry Solutions
Predictive analytics encompasses a variety of statistical techniques from modeling, data mining and game theory that analyze current and historical facts to make predictions about future events.
Predictive models exploit patterns found in historical and transactional data to identify risks and opportunities.
Models capture relationships among many factors to allow assessment of risk or potential associated with a particular set of conditions, guiding decision making
Customer Intelligence Analytics
Using information about a customer to foster a deeper, more predictable and profitable relationship is a key objective of Customer Intelligence.
The ability to target new customers on the basis of matching key attributes of best customers can result when combining enterprise BI platforms and technologies with CI practices and processes.
Customer Intelligence for Investment Management
Customer Intelligence for Investment Management is a service that helps clients address their overall customer strategy, customer data integration, customer segmentation, analytics and the operationalization of insights to the point of customer interaction.
Specifically, it is a solution for firms to have a better understanding of the drivers of customer defection and an improved ability to identify at-risk customers.
It will also provide segment-based retention intervention tactics and other factors as well as key metrics and defection prevention success measurement framework.
Insurance Optics is a suite of Insurance specific business intelligence consulting products and services including:
Insurance Optics Roadmap - an enterprise business intelligence strategy that aligns business strategy and information needs with a data and technology roadmap that includes a business case, implementation plan, and metrics to ensure success.
Insurance Optics Platform - an enterprise business intelligence suite of products and solutions based on a robust Insurance Industry data model that provides L&A and P&C specific business area dashboards and reports along with advanced analytical tools that can be used to support information needs across the business, with associated pre-configured integration services.
CSC’s Healthcare Data Warehousing solutions provide healthcare organizations with business intelligence solutions that can ultimately enable the movement to greater healthcare transparency by providing unmatched detail about healthcare trends and best practices.
Payer Optics is a suite of Payer specific business intelligence products and services including:
Payer Optics Roadmap - an enterprise business intelligence strategy that aligns a Payer's business strategy and information needs with a data and technology roadmap that includes a business case, implementation plan, and metrics to ensure success.
Payer Optics Platform - a business intelligence suite of products and solutions based on a robust health plan data model that provides Payer specific business area dashboards and reports along with advanced analytical tools that can be used to support information needs across the health plan, with associated pre-configured integration services.
Petroleum Enterprise Intelligence (PEI)
CSC’s Petroleum Enterprise Intelligence solution integrates upstream and operational systems data to provide superior analytical functions for: E&P, refining and pipeline marketing and energy trading.
PEI takes a holistic approach to enterprise BI, addressing the integration of data and demonstrating how that integrated data provides key users across the Digital Oilfield with a comprehensive and consistent view of information.
Information Delivery – Data Foundational Services
CSC’s Data Competencies cover a wide range of professional services in all areas of Information Management for both structured and unstructured data:
- Data Architecture
- Data Integration / ETL
- Data Management / Warehousing / OLAP (PDF)
- Data Quality / Data Profiling & Modeling
Data Migration Factory
Data Migration is critical to ERP, Systems Integration and Enterprise Business Intelligence projects and can quickly lead to schedule and cost overruns when relying on custom non-repeatable transformation solutions.
Traditional methods for converting data frequently utilize one-time throw away solutions that are time intensive and costly to build and cannot be leveraged for subsequent projects.
Recognizing the escalating need to improve time to market, CSC has brought together data migration best practices used across a variety of projects and developed a proven data conversion solution, known as the Data Factory, to deliver results in 2 – 3 months.
Master Data Management
Master Data Management is the set of disciplines, technologies, and solutions used to create and maintain consistent, complete, contextual and accurate business data for all stakeholders (users, applications, data warehouses, processes, companies, trading partners, customers, etc.) across and beyond the enterprise Master data is the facts describing your core business entities: e.g. products, customers, suppliers, partners, materials, bill of materials, chart of accounts, location and employees.
Enterprise Content Management and Collaboration
CSC’s Business Collaboration Solutions provides a framework for enterprise collaboration, communications and content management, all critical aspects of harnessing business intelligence.
Technologies such as wikis, blogs and social networking tools help organizations gain access to knowledge experts and information sources, regardless of location while at the same time streamlining decision making with real-time information and greater data transparency.
Strategic Enterprise BI Partnerships
CSC is widely recognized as a strategic partner with the enterprise BI Industries top technology companies such as: