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IT Service Management

Class Schedule

Class Schedule

For more information about our courses contact us.

January

ITIL Intermediate - Service Strategy

This course specifically covers the four processes in Service Strategy. Next offering: Jan. 24-27 in Chantilly, VA.

February

ITIL Intermediate - Continual Service Improvement This course specifically covers the three processes in Continual Service Improvement. Next offering: Feb. 21-24 in Chantilly, VA.
ITIL Foundation V3 This course provides IT professionals with the understanding of ITIL best practices; terminology, processes, functions, and roles. Next offering: Feb. 28 - Mar. 2 in Chantilly, VA.

March

ITIL Foundation V3 This course provides IT professionals with the understanding of ITIL best practices; terminology, processes, functions, and roles. Next offering: Mar. 10,17,24,26 This class is being held over three Saturday's in Chantilly, VA Exam to be held on Monday, March 26.
ITIL Intermediate - Service Design This course specifically covers the eight processes in Service Design. Next offering: Mar. 20-23 in Chantilly, VA.

April

ITIL Foundation V3 This course provides IT professionals with the understanding of ITIL best practices; terminology, processes, functions, and roles. Next offering: Apr. 3-5 in Chantilly, VA.
ITIL Foundation V3 This course provides IT professionals with the understanding of ITIL best practices; terminology, processes, functions, and roles. Next offering: April 10, 12, 17, & 19 Remotely via Virtual On-line session.
ITIL Intermediate - Service Transition This course specifically covers the seven processes in Service Transition. Next offering: Apr. 17-20 in Chantilly, VA.

May

ITIL Intermediate - Managing Across the Lifecycle This 5-day Capstone course is the final module of the Service Lifecycle and/or Service Capability course sequence that leads to the ITIL Expert in IT Service Management. Next offering: May. 14-18 in Chantilly, VA.
ITIL Foundation V3 This course provides IT professionals with the understanding of ITIL best practices; terminology, processes, functions, and roles. Next offering: May. 22-24 in Chantilly, VA.

June

ITIL Foundation V3

This course provides IT professionals with the understanding of ITIL best practices; terminology, processes, functions, and roles. Next offering: Jun. 26-29 in Chantilly, VA.

IT Service Management

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