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IT Service Management
ITIL Course Catalog
ITIL Course Catalog
ITIL Foundations
ITIL v3 Foundation Level Course
17 PDUs – Course No. FED304 – 3 Days
ITIL v3 Lifecycle Intermediate Courses
ITIL v3 Service Operations
21 PDUs – Course No. FED351 – 3 Days
ITIL v3 Service Design
21 PDUs – Course No. FED348 – 3 Days
ITIL v3 Continual Service Improvement
21 PDUs – Course No. FED347 – 3 Days
ITIL v3 Service Transition
21 PDUs – Course No. FED346 – 3 Days
ITIL v3 Service Strategy
21 PDUs – Course No. FED349 – 3 Days
ITIL v3 Capstone
Managing Across the Lifecycle
32 PDUs – Course No. FED350 – 5 Days
IT Service Management
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