Jim Smith Biography
Executive Vice President & General Manager, Global Business Services
Jim Smith leads the CSC business that unifies Industry expertise, digital applications and consulting advisory services to help clients solve challenging business problems as they compete in the global digital economy.
Mr. Smith’s career has been dedicated to the advancement and reinvention of the world’s application landscape, from the evolution to the web, then to mobile and now to digital. He has led some of the world’s largest business transformations for global 500 companies, managed almost every core business function and has rebuilt and taken a company public.
CSC’s Global Business Services (GBS) encompasses more than 30,000 employees in centers of excellence across the globe, helping clients transform to the cloud while modernizing their application landscape. Using partner ecosystems, industry expertise and consulting advisory services, GBS helps clients operate more efficiently and create new digital business value chains and business models to drive growth and compete in fast-moving markets.
Mr. Smith draws upon nearly 25 years of IT and business experience. His background includes deep partnership and M&A integration experience, and encompasses a wide range of IT services and solutions, including mobility, cloud, applications, analytics, and customer relationship management as well as the telecommunications, healthcare and financial services industries.
Prior to joining CSC, he served as the CEO of Motricity, a provider of cloud-based mobile enterprise and analytics solutions. Under his direction, the company grew while completing a turnaround that involved a new business model and emerging mobile marketing and advertising opportunities. At Avaya, Mr. Smith helped drive a tenfold increase in the company’s market capitalization as a member of the executive leadership team and reinvented a global software platform. He also co-founded a marketing demand management company and, as an associate partner at Accenture, led a cross-industry CRM practice and won numerous client awards for excellence in delivery and innovation.
He holds a B.A. in business from Juniata College and a B.S.E.E. in systems engineering from Columbia University.