Consolidate work onto a single remote device.
CSC’s 2Work™ suite provides mobile applications for tablet computers and other handheld devices to help insurance company employees perform tasks quickly and efficiently from any location. 2Work apps can support any mobile device (including iPad, Android, BlackBerry PlayBook and Windows Surface tablets) and come prepackaged with comprehensive features that can be easily customized.
For life and annuity companies, 2Work for Brokers helps insurance brokers and agents facilitate illustrations, proposals, quotes and electronic applications. This app helps agents manage compensation and commission reports, respond quickly to alerts, and access a complete book of business to perform a range of customer service functions.
The combination of 2Work for Brokers and tablets enables life and annuity companies to introduce a more efficient and interactive process for traditional kitchen-table sales calls. Tablets allow brokers to show information in a user-friendly visual format and respond quickly to questions. Time-saving capabilities such as pre-filled electronic forms can help close deals faster and with fewer errors. After the sale, brokers and agents can constantly monitor the progress of the application, manage contacts and check on the value of an entire book of business.
For property and casualty insurers, 2Work for Adjusters is the industry’s first commercially available tablet app for claims personnel. It allows adjusters to view claims information using a diary list, photograph damage and enter assessments while in the field. Adjusters can document investigations, complete work and coordinate with home office personnel using one device.
2Work for Adjusters leverages the onboard media and sensor capabilities of the tablet to allow adjusters to capture, describe and submit content in a smooth workflow. Adjusters can augment their information with rich content such as location information captured through mapping and location-aware services enabled by the tablet’s GPS. The tablet’s camera and microphone can also enable the collection of multimedia content, such as videos of witness statements or images of paper documents.