Policy Print as a Service

Improve customer and agent satisfaction while reducing costs.

Printing and mailing are more expensive than ever, and the only way to control them is to modernize. Most carriers hesitate to overhaul operations in pursuit of efficiency because of the unavoidable expense. But in reality, there is no reason to wait. CSC's business process services can reduce your printing and mailing expenses while expanding your access to distribution channels.

Implementation is fast, there's no upfront cost, and there's no technology to replace or install. Policy Print as a Service is CSC's business process service that converts an insurer's existing print stream into electronic PDF files for anytime-anywhere access to policy documents. Agents and customers find it much easier to get their printable policy information, and you can significantly reduce your printing and mailing costs. This economical cloud-based service is available to U.S. property and casualty insurers using any policy administration systems that produce Printer Command Language (PCL) files.

Policy Print as a Service includes:

• Conversion of files from PCL to PDF
• Delivery and long-term storage of electronic files
• Print and mail processing.

Built into the service are expanded disaster recovery options for print, mail and electronic images — at no additional cost. With more than 30 years of experience in P&C insurance, our operations use industry-standard technology and processes. We understand your challenges, risks and regulations.

As more people opt for electronic rather than paper documents, carriers usually experience a drop in postage and printing expenses when they offer electronic document delivery. You'll also reduce your dependence on paper and shrink your carbon footprint. Your remaining printing and mailing tasks can be processed through our service center. And, as one of CSC's business process services, Policy Print as a Service has a variable pricing structure based on consumption, which will end your fixed costs associated with keeping these functions in-house.

With Policy Print as a Service, you can give agents and customers secure access to their policy documents around the clock. It extends your previous IT investments by interfacing with your existing Web portal, and driving additional traffic there to increase cross-selling opportunities.