Business Process Services
With unprecedented flexibility, lower up-front costs and more predictable pricing, CSC’s business process services have changed the course of insurance outsourcing. We provide all of the sourcing models that domestic, regional and global insurers need for immediate capabilities to:
- Outsource a single process or function
- Virtualize an entire insurance operation
- Secure specialized skills for a given line of business
- Improve time to market with new cloud-based services.
And, unlike any other outsourcing provider, we can adapt and refine your sourcing arrangements as your business needs change — so you can move seamlessly from model to model, when you need to, without unnecessary costs and risks.
Better, Bolder Business Process Service Options
Traditional BPO provides highly customized policy and claims administration enabling insurers to cost-effectively virtualize entire operations, specific lines of business or closed blocks.
Process BPO seamlessly leverages a global resource pool to provide support for select processes. These employees operate as an extension of the insurance operations, embedded into the workflow to handle high-volume transactions.
Specialty BPO provides skilled, dedicated resources to expedite time-consuming and labor-intensive processing support in demanding market segments. These services span niche markets including disability claims management, bureau reporting and flood services.
Business Process as a Service takes traditional BPO to the next level with production-ready, standardized services that eliminate market-entry barriers, accelerate agile implementation and enhance operational performance.