Assessing Small Disability Income Claims
Assessing Small Disability Income Claims to Improve Policyholder Services and Financial Results
Most insurance companies with diverse disability income (DI) claims portfolios face daily challenges associated with effectively utilizing employees based on the needs of each individual claim. Balancing the needs of complex, high-indemnity claims with those of smaller indemnity and shorter duration can be especially difficult.
This white paper explains how carefully considering the impacts of small claims while allocating and managing resources can help insurers effectively support policyholder services and achieve desired financial results.
Research Series: Best Practices in Disability Income Claims Management
Written by CSC’s DI Claims Management specialists, this series of research reports provides insight into the expert management and processing of disability insurance claims. Topics include small disability income claims, safety and risk management for claims professionals, and rehabilitation assistance strategies for aging claimants.
