Distinguished Engineer - Dr. Abigail Doolittle
Dr. Abigail Doolittle is a distinguished technologist in CSC’s Insurance OmniChannel practice. Abbi is a results-oriented data scientist with almost twenty years as an analytics subject matter expert. She is experienced in the design and execution of data-driven strategy using machine learning to drive business results.
Dr. Abigail Doolittle is a distinguished technologist in CSC’s Insurance OmniChannel practice. She is a results-oriented data scientist with 15 years as an analytics subject matter expert. She is experienced in the design and execution of data-driven business strategy using analytics to drive results.
Abbi’s personal strength is her proven ability to synthesize complex analytical results into strategic business recommendations and communicate business results to a non-technical, executive audience. She frequently provides data science expertise for client engagements, sales and pre-sales activities, proposals, customer round tables and industry conferences.
Her specialties include creating predictive models and business recommendations for customer and prospect targeting, brand and product positioning, pricing and loyalty program strategies. For a car company, she created and executed an analytic methodology for customer value models for two leading brands, rating approximately 40 million customers. Benefits to the company were improved customer loyalty, improved profitability and increased revenue of $200 million.
Taking a hands-on approach to analytics management, Abbi is also a seasoned SAS programmer, SPSS and R user. She created the CSC proprietary R code for ClimatEdge that predicts tornado occurrences for insurers, and created and managed the remainder of the CSC proprietary R code library for the CSC Insurance Customer Retention offering.
Recognized in academia as an experienced, practicing technical leader in data science, Abbi is frequently invited to be a guest lecturer at leading universities, and served as an adjunct professor at Olin Business School, Washington University. She won a CSC Horizon Award in 2013, blogs at Ingenious Minds, and discusses data science expertise here. She holds a PhD and an MS, both in applied economics, from Cornell University.