Doug is responsible for research into Consumerization & the Employee. His focus is on the intersection of strategy, business operations and technology. Recent projects have included Next Generation Consumerization – Co-Creating Value with your Customers, The Consumerization Workbook both co-authored with Jim Ginsburgh, plus Preparing for a Post-PC World, Use and Misuse of Collaborative Technologies Handbook, A Workbook for Cloud Computing in the Enterprise and Doing Business in the Cloud.
He co-authored the book The Networked Supply Chain: Applying Breakthrough BPM Technology to Meet Relentless Customer Demands. Doug’s point of view on consumer privacy was published in Wilson Quarterly, the journal of the Woodrow Wilson International Center for Scholars.
Doug has led a number of study tours over recent years on subjects including Mobility, Cloud Computing, Web 2.0, and Green IT. This year, he will lead a tour to the US entitled Silicon Valley – Disruptive Innovations, Disrupting Industries.
Doug has developed state-of-the-art management and other end-user systems for clients in financial services, manufacturing, healthcare and high-technology companies. Prior to joining the Leading Edge Forum, Doug worked at two international management consulting firms and founded an organization specializing in systems for executive management.
Doug received a BA from Haverford College, conducted special studies at the Ruhr University, and has an ABD from the University of Michigan.