An innovative, ITIL-aligned portfolio of self help services that helps you manage increasing IT support needs and while reducing IT support costs.
CSC Self Service is an innovative, ITIL-aligned portfolio of self help services. It helps organizations manage IT support needs and reduces IT support costs.
By using CSC Self Service, your users solve their IT problems quickly, in simple steps. The organization can focus on the core processes, while leaving Self Service implementation and management to CSC. This decreases the reliance on service desk calls through expensive phone based support. This reduces IT support costs and improves customer satisfaction.
Flexible, easy access
Our flexible and modular approach allows you to choose the package that will fit both your organizational and financial needs. Support, password management and chat with our Service Desk, are all accessed via a web portal. We also help drive the change needed to make online support more popular with your staff as a more convenient option than calling the service desk.
Benefits of our Self Service portfolio
- Provides scalable solutions for small and medium organizations as well as multinational global corporations.
- Is a mature service, offering a wealth of experience in deployment, management and driving adoption.
- Provides a user-centric experience, focusing on ease-of-use, high value and extensive content.
Our Self Service Framework is a web entry point and delivers all the services to the consumer with no need for customization. This makes it low cost and fast to deploy.
Why CSC Self Service?
We provide complete vendor management. In an increasingly confusing market, we deliver the best solution with simple pricing to meet your needs.