Asset and Configuration Management
CSC Asset and Configuration Management comprehensively identifies, captures and manages your IT asset information from cradle to grave, ensuring cost reductions and maximum ROI.
WHAT IS IT?
CSC Asset and Configuration Management is a fully managed service providing people, processes and tools to manage IT equipment throughout its lifecycle. The service consists of three key elements:
- Hardware Asset Management. The service closely tracks IT devices, including user and location information. The asset lifecycle process starts with procurement and ends with asset retirement or disposal. Hardware Asset Management complements and uses a sub-set of the data within the Configuration Management Database (CMDB).
- Software Asset Management. Takes electronic discovery sources to report application installation counts and conducts license reconciliation reporting against procurement records. This enables license utilization optimization and cost reductions, through more efficient harvesting of licenses across the organization.
- Configuration Management Service. When combined with CSC's Operational Service Management offering, which manages configuration item attributes and relationships of IT and business services, this service allows us to enable predictive analysis of future plans. This lets you assess and mitigate the risk of future changes so you can keep track of what really matters to you.
HOW DOES IT WORK?
The CSC Asset and Configuration Management service manages and polices all processes relating to the lifecycle of hardware and software from requirement and request fulfillment through retirement and disposal.
Hardware Asset Management uses electronic inventory and service management systems to maintain quality and data timeliness following authorized changes.
Software Asset Management builds upon this using the same e-inventory sources to capture and build a picture of all applications installed enterprise-wide. Procurement data can then be used to create a picture for software license compliance reporting, which lets you harvest licenses from disposed equipment to avoid unnecessary purchase of new licenses.
Configuration Management Service builds a picture of how IT services are consumed and enables proactive issue resolution. The service allows for reporting on system performance, functional components and physical attributes of your IT assets.
WHAT DOES IT DELIVER?
CSC brings together three key assets (Hardware, Software and Configuration) integrated with Service & Supply Chain Management to provide an effective, end-to- end asset lifecycle management process. This allows you to manage and control costs through asset optimization, focusing on age profiling and usage to provide demand information and maintenance profiling that can ensure cost reductions.
IT directors are under increasing pressure to cut capital expenditures and reduce annual operating costs along with CO2 emissions, while still providing the technologies that can deliver improved services. Many organizations do not realize brthe residual value of their hardware at the end of life, even once fully depreciated, via IT resale in the marketplace.
Prior to remarketing, all customer identifiable tags and IDs are removed, and data is electronically wiped. The resale or disposal of IT assets frees up IT resources as well as valuable office and warehouse space.
Download the Asset and Configuration Management brochure (PDF).