eBooking provides customers with the option of handling the entire booking process themselves. CSC developed the program after several years of building and operating Internet booking platforms for the airline industry. The eBooking objective is to reduce the level of complexity and increase optimization throughout the entire booking process for both airline administrators and travelers.
Enlist eBooking to:

• Eliminate costs associated with online booking
  
• Improve configurability for updates and report quality
  
• Simplify the booking experience for travelers
  
• Increase administrative flexibility and user-friendliness

Establish an E-Presence and Manage the Outcome

The administration of eBooking is fast and easy using this intuitive Web-based tool. Administrators can access and produce real time performance reports using eBooking's online services and be confident that Secured Socket Layer (SSL) security is connected to all sensitive transactions.

In addition, eBooking offers an attractive pricing model, which charges clients based on the number of bookings they process. As volume grows, transaction prices decrease and clients only pay for completed bookings. Plus, there is no charge for travelers who are "just looking."

Most importantly, eBooking is fast and easy to deploy using Microsoft's latest .NET technology. CSC can perform a standard setup within two to three weeks, including client workshops and training.

The eBooking program is made up of dedicated consulting, development, maintenance, test and support resources. It also supports two parallel release cycles:

• Monthly maintenance releases: Focus on resolutions for reported issues and performance optimization
  
• Quarterly new feature releases: Deliver new features and modules.

In each case, eBooking customers have an active role in prioritizing content of upcoming releases, such as new features to enhance the existing services and new modules, which offer additional types of valuable functionality.

eBooking For All

eBooking's core booking flow is easy to understand. It allows travelers to proceed depending on the preferences they choose at the start of the booking process. From there, the program directs them to the most appropriate entrance to the booking flow that will best suit them, such as:

• Fares & Purchase: Prioritizes departure date and time
  
• Low Cost: Displays flights based on price
  
• Campaign: Specifies flights for campaign-based booking

eBooking also employs advanced technology to support a growing list of languages. Specifically, clients may build up their own base of text within each language if they wish to customize their booking site terminology to their own preferences.

eBooking's ticketless and ePayment modules enable an airline to operate ticketless. From booking to air travel the solution is completely integrated with:

• Payment authorization and settlement services
  
• Departure control systems

Built-in revenue accounting services with real-time revenue reporting.

Contact Information

For more information on eBooking, please contact Service Offering Manager Mogens Friis at mfriis@csc.com.

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