Jackie VanErp
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News Release-- January 25, 2007
CSC LICENSES CLAIMS AND CUSTOMER SERVICE INSURANCE SYSTEMS TO JACKSON NATIONAL LIFE INSURANCE COMPANY
CSC’s Claims Management Accelerator and Customer Service Accelerator to Help Carrier Improve Service and Efficiency
EL SEGUNDO, Calif., Jan. 25 – Computer Sciences Corporation (NYSE: CSC) today announced that Jackson National Life Insurance Company (Jackson) has licensed CSC’s Claims Management Accelerator and Customer Service Accelerator systems. Jackson will use these solutions to improve service levels to its customers and increase productivity and efficiency in claims handling.
The company is the first organization to license Claims Management Accelerator. With its rapid growth, including a 2005 acquisition of 1.6 million life insurance policies, Jackson aims to reduce its paper-intensive processes and improve automation. The insurer will retire its current in-house claims management system to implement CSC’s Claims Management Accelerator at its Lansing, Mich., location. Integrating Claims Management Accelerator with Jackson’s existing CSC insurance software — CyberLife, VANTAGE-ONE and Repetitive Payment System (RPS) — will help the company streamline its claims processes.
Claims Management Accelerator enables life insurers to eliminate most manual processing tasks, seamlessly integrate third-party information vendors into the claims process and automatically approve low-value claims.
Jackson also plans to integrate CSC’s Customer Service Accelerator, a Web-based common interface that provides a consolidated view of customer data, with its CSC policy administration software, third-party rules engine and workflow systems to simplify tasks and reduce costs and training time.
“CSC’s packaged solution for claims management offered us more functionality than we could easily achieve by enhancing our homegrown system,” said Laura Prieskorn, vice president at Jackson. “We also anticipate Customer Service Accelerator’s single sign-on and simpler interface will help reduce training for customer service representatives in both our locations.”
“Being the first to license Claims Management Accelerator confirms Jackson as a leader in insurance technology innovation,” said Michael W. Risley, president of the Life and Annuity division of CSC’s Financial Services Group. “Our long-time relationship with Jackson National is built on CSC’s proven ability to enhance business results.”
About Jackson National Life Insurance Company
With more than $70 billion in assets (GAAP unaudited at 6/30/06), Jackson National Life Insurance Company (Jackson) is an industry leader in the areas of variable, fixed and fixed index annuities. The company markets its products in 49 states and the District of Columbia through independent and regional broker-dealers, financial institutions and independent insurance agents. Jackson's subsidiary, Jackson National Life Insurance Company of New York, markets fixed and variable annuities in the state of New York. Through its affiliates and subsidiaries, Jackson also provides asset management and retail brokerage services. For more information, visit www.jnl.com.
About CSC
Computer Sciences Corporation is a leading global information technology (IT) services company. CSC’s mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.
With approximately 78,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $14.6 billion for the 12 months ended Sept. 29, 2006. For more information, visit the company's Web site at www.csc.com.