Colossus® is the insurance industry’s leading expert system for assisting adjusters in the evaluation of bodily injury claims. Colossus provides adjusters access to your company’s claims data within a defined Business Process Management framework for evaluating injuries, treatment, resolution, impairment and general damage settlements. Colossus helps adjusters reduce variance in payouts on similar bodily injury claims.
With Colossus, adjusters quickly interpret medical reports and look up definitions of injuries, treatments, complications and permanent impairments using AMA 5th edition data. Through a series of interactive questions, Colossus guides the adjuster through an objective evaluation of medical treatment options, degree of pain and suffering, degree of permanent impairment to the claimant’s body, and the impact of the injury on the claimant’s lifestyle. Brochure
Colossus CSC’s Colossus, the industry’s leading expert system for assisting adjusters in the evaluation of bodily injury claims, increases consistency and reduces subjectivity in the claims evaluation process.
Equally effective for personal or commercial lines, Colossus is used by 13 of the top 20 US Property & Casualty insurers to minimize payout variance on similar bodily injury claims. CSC's Claim Evaluation Solutions:
Increase fairness to all customers by ensuring consistent companywide best practices
Increase the adjuster's confidence in the negotiation process
Improve the adjuster's investigative questioning skills (at all levels from new adjusters to the most experienced)
Help adjusters ensure reserves are set accurately
Colossus guides claims professionals through the evaluation of the degree of pain and suffering experienced, the effect of the injury on permanent impairment to the claimant's body and the impact on the claimant's lifestyle. At the conclusion of a Colossus consultation, a summary of the claim is provided, including a recommended settlement range. Colossus ensures consistency in how bodily injury claims are evaluated across the entire claims organization, thereby reducing payout variance. CSC can also Web host Colossus for its clients. Many insurers have multiple IT projects competing for limited time and resources. CSC's hosting resources are virtually limitless. Your Colossus implementation can be supported by a global repository of IT experience and best-in-class Web hosting processes. CSC offers a variety of hosting options that free your IT department to focus on other business priorities.
Grange Insurance of Columbus, Ohio, chose CSC's Colossus in 1998 to help bring consistency and discipline to the way its claims representatives evaluated bodily injury claims. The software tool improved training of new adjusters and helped Grange's claims service achieve a 90 percent satisfaction rate with its policyholders.
For More Information For more information on Colossus, contact us by phone or e-mail. Only CSC will use the information you provide.
