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IT Strategy and Transformation: Turning Promise into Reality

Even as improvements in bandwidth and computing power promise to revolutionize both the delivery and business processes of healthcare — with real-time decision support capabilities, complete longitudinal patient records, comprehensive physician and patient data, and full interconnectivity — the potential of technology to reduce costs and improve outcomes in healthcare has seldom been translated into reality.


IT Strategy: The Critical First Step in Maximizing Value from IT Investments

CSC’s deep healthcare experience has taught us that the key to maximizing the value of IT investments in healthcare lies in:

  • Strategic planning to ensure that IT priorities and investments are consistent with your organization’s overall strategy and business plan
  • A careful system evaluation process to ensure that new systems are selected to support best practice care delivery and operational processes
  • Rigorous implementation, conducted around process outcomes to achieve business value
  • Explicit management of organizational change, which ensures that the dramatic system and process changes affecting every physician, nurse, manager and employee are managed proactively.


A Transformation Plan that Supports Your Vision
CSC’s IT strategy and transformation solution is focused on helping healthcare organizations harness the power of information technology and process redesign to improve performance across the healthcare continuum. We have organized our approach to ensure that the IT plan directly supports your overall strategic direction, while building commitment across the entire leadership team.

From facilitating the development of shared planning objectives for evaluating IT direction and initiatives to defining a unique future state for your organization that will create the context for the IT strategy, CSC works in partnership with you through every step of the strategic planning process. Our team of technology visionaries and tacticians ensure that both ends of the spectrum are taken care of — from high-level visioning to more tactical project definitions and implementation details, driven by measurable clinical and business goals.


What Results Will an IT Strategic Plan Deliver?

  • An in-depth assessment of the current state of your organization’s information technology and its effectiveness in supporting clinical and operational effectiveness
  • A specific plan of action for moving from the current state to the desired future state, including project priorities, organizational structures, budgets, sourcing strategies, resource requirements, and timelines
  • An understanding of the level of investment required and the targeted returns on investment
  • A leadership team that is educated about the potential for IT to transform the organization, galvanized around a specific plan for implementing this transformation, and poised for action.


Related Information

Learn more about CSC’s healthcare IT strategy and transformation solution.

CSC combines industry best practices and repeatable solutions to provide the world’s leading healthcare organizations with a blueprint for success. Read about our strategic consulting services.

CSC’s proven approach to systems integration helps hospitals and health systems create highly efficient, integrated systems and processes.

Outsourcing IT functions enables healthcare organizations to focus on their core competence — delivering quality healthcare services. Explore CSC’s range of IT outsourcing solutions.



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