Contract Name: Applications 'N Support for Widely-diverse Enduser Requirements Contract Number: GS09K99BHD0003 Sponsor: General Services Administration (GSA-Region 9) Contract Expiration Date: December 2013 Program Ceiling: $25 billion Type of TOs: FFP, T&M (Regional Labor Rates) Features and Benefits The features and benefits of GSA ANSWER are:
ANSWER provides rapid access to high-quality, cost-effective IT support services for all federal agencies.
ANSWER greatly reduces startup time, minimizes paperwork and gives clients better control over their projects. No time-consuming procurement process is required.
Services can be delivered to any location nationwide or worldwide for any federal agency.
CSC is one of the largest product-independent professional computer services company in the United States. The CSC team includes the highest caliber software and systems experts in the computer services industry.
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Details
Applications 'N Support for Widely-diverse Enduser Requirements (ANSWER) Contract #GS09K99BHD0003 Contracts must be in place by June 30, 2009. Option years run through 2013. Through ANSWER, a contract sponsored by the General Services Administration, CSC can provide rapid access to high-quality, cost-effective IT support services. These services benefit all federal agencies by saving our clients startup time, minimizing their paperwork burden and providing better control over their project. Our clients will also benefit from this contract because no time-consuming procurement process is required.
Any federal agency is eligible to use this contract. Services can be delivered at any location nationwide or even worldwide.
Services Covered under ANSWER:
Requirements and Design Research, Analysis, and Definition
System Development & Software Maintenance
Facilities Planning
Technical Support (Trouble Mgmt., Problem Mgmt., etc.)
LAN / MAN / WAN System Management and Operations Support
Enterprise Resource Planning
e-Commerce
Web Design and Implementation
Telecommunications Engineering
Information Assurance
Specialized Workstation Support (CAD, GIS, etc.)
Computer Equipment Maintenance
Systems Installation and Integration
Production Support
System Software Support
Data Base Generation
Data and / or Media Management
Training and Course Development
Information Center / Help Desk
Management Studies and Consulting
Electronic Input
Critical Infrastructure Protection
For complete information on CSC's ANSWER program or to request a team brochure, contact the CSC ANSWER Program Management Office. CSC Contacts Elaine Dauphin Vice President, GSA MAIQ Operations, CSC 3170 Fairview Park Drive Falls Church, VA 22042 Tel: 703.641.2544 Fax: 703.849.1002 Email: answer_poc@csc.com
Sharlene Dyer Business Manager, ANSWER 4045 Hancock Street San Diego, CA 92110 Tel: 619.225.2836 Fax: 619.226.0462 Email: answer_poc@csc.com
The CSC Team
CSC's team members, a combination of small business and large entities listed below, provide supplementary skills and expertise under this contract.
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