Austin, Texas, Oct. 6 -- Computer Sciences Corporation (NYSE: CSC) has released a new version of its industry-leading customer contact software solution that enables financial services institutions to communicate with customers via the Internet, as well as through other traditional and emerging channels. These include branch offices, call centers, iDTV (Interactive Digital Television) and hand-held devices.

This component-based solution -- called 3r Evolution 4.0TM -- is designed for complex distributed environments, and is at the heart of CSC's customer relationship management/e-business strategy for the financial services industry. Standard solution components include workflow optimization, document/image management, communications and dynamic scripting. The components run in a variety of environments, such as Java and Internet HTML, and interface with popular personal finance products. 3rTM does not restrict users to a single technology platform.

The proven functionality of 3r was expanded to enable consumers to contact their financial services providers via the Internet to collect information, request quotations, service their accounts and correspond online using an Internet chat facility.

"This release of 3r is the latest step in the continuing evolution of the product that will integrate all distribution channels of an organization," said Brian Barker, executive vice president of CSC's Financial Services Group. "Customers can visit a branch office in the morning, telephone a call center in the afternoon and use the Internet at night with all contacts managed seamlessly and consistently with the same relationship information at hand.

"Access to accurate and integrated information empowers users to perform sales and service tasks with a high level of service to the client," Barker added.

A globally managed and regionally supported business solution, 3r was first released in 1994 in support of direct-to-consumer sales and service. It is currently used by more than 20 banks and insurance companies around the world.

CSC's Financial Services Group offers a comprehensive array of business and technology solutions which support the complex requirements of the evolving global financial services industry. Customers include more than 1,000 banks, insurers, re- insurers, investment firms, consumer finance companies and other major financial services organizations around the globe.

Computer Sciences Corporation helps clients in industry and government use information technology (I/T) to achieve strategic and operational objectives. With 52,000 employees in more than 700 offices worldwide, the company tailors solutions from a broad suite of integrated service and technology offerings, including e-business strategies and technologies; management and I/T consulting, systems development and integration; application software and I/T and business process outsourcing.

Since its formation in 1959, CSC has been known for its flexibility in its relationships with clients. Through numerous agreements with hardware and software technology firms, the company is able to identify and manage solutions specifically tailored to each client's needs. CSC had revenues of $8 billion for the twelve months ended July 2, 1999. Its headquarters are in El Segundo, California. For more information, visit the company's web site at www.csc.com.