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Communications, Media & Entertainment  Case Studies
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Client Results & Case Studies
We have delivered innovative solutions to organizations throughout the world. See how our experience helps our clients achieve business results.
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BT Wholesale: Streamlining Application Communication Through a Unified Hub
CSC helped BT Wholesale deploy an enterprise application integration hub. BT Wholesale wanted to deliver telecommunications products such as broadband faster and cheaper, but was hampered by legacy applications not communicating. The unified hub let BT Wholesale develop new value-add services in an intensely competitive marketplace.
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Belgacom: Establishing a Business-to-Consumer (B2C) Roadmap for E-Business Leadership
CSC helped Belgian telecom operator Belgacom establish a Business-to-Consumer (B2C) Roadmap as part of a strategy to e-enable all business processes. This comprehensive overview of prioritized projects for all customer divisions paves the way for true e-business throughout Belgacom.
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Billetel Sells More Tickets Faster With Open Source Technologies
CSC engineered a complete IT overhaul for Billetel, the IT subsidiary of Fnac, France’s largest entertainment ticketing company.
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Cegetel: Web Portal Redesign Helps Achieve Strategic Goal to be Top Provider
CSC redesigned the Web portal for French telecommunications provider Cegetel, to improve its information, content and depth. Cegetel's new Web portal reduced costs in customer support, achieved roughly 300,000 visitors and 16 to 20 million hits a day, boosted revenue, and helped Cegetel position itself as one of France's top providers of broadband and value-added services.
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Communications Technology Provider: Achieves Strategic Focus Through Outsourcing
A recognized world leader in Communications Technology outsourced its IT services needs to CSC which enabled the client to focus on strategic initiatives and operational agility to deliver its capabilities on demand. CSC provided best in class IT services to help improve service levels and productivity.
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DIRECTV Grows After Supply Chain Makeover
DIRECTV partnered with CSC to reengineer its supply chain, increasing order fulfillment volume by 300 percent and reducing the cost of acquiring new subscribers by more than 9 percent.
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France 2: Digitization Project Transforms Broadcasting
CSC helped France 2, France's largest state-owned television channel, transform its business of news broadcasting through management of a digitization project by creating a framework for and managing the entire project. With this, France 2 to moved away from videocassette production and toward a digital server for the creation of its news bulletins.
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Infrastructure Outsourcing: Leading Communications Technology Group Achieves Greater Strategic Focus
CSC’s transition team worked closely with the client to better align the Information Services (IS) organisation with the needs of the business, enabling IS to focus on strategic initiatives and driving its operational agility to deliver capabilities on demand.
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JCDecaux: Data Warehousing Integration Brings Insight and New Opportunities
CSC built a Web portal database and global data warehouse to integrate sales data from all subdivisions (in 45 countries) of outdoor advertiser JCDecaux. JCDecaux’s new ability to gather, query and analyze global sales data quickly has allowed it to respond to the world market, streamline its supply chain, and identify and replace low-revenue locations with more efficient poster networks.
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Leading Entertainment Provider: Maximizing Applications Investment with CSCXPress
As part of a Supply Chain Redesign Project, CSC helped this Entertainment Provider accelerate and streamline software package selection, using the CSCXPress model. Doing so let the organization maximize the value of their application investment through reduced supply chain costs and controlled product distribution.
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