The process of managing mortgage default is costly and labor-intensive, requiring business-to-business interactions between mortgage servicers, investors, guarantors, and foreclosure attorneys, in addition to an effective business-to-consumer experience. The bottom line is that all parties must participate to achieve the desired results.
CSC’s EarlyResolution™ default management application is based on the design principle that the first call is the best call and should be the last call. It provides your counselors with consistent direction for a wide range of reinstatement and workout options including promises to pay, repayment plans, forbearance plans, loan modifications, short payoffs and deeds in lieu of foreclosure.
With EarlyResolution you will be able to:
- Reduce servicing expenses
- Increase fee income
- Lower risk
- Increase collection productivity
EarlyResolution Web Site
Visit www.earlyresolution.net to learn more about EarlyResolution and how you can protect your loan portfolio value and promote significant asset growth.
News Release
CSC Teams With HOPE NOW Alliance Members to Provide Consumer Credit Counseling Portal
Brochures
EarlyResolution Borrower Inquiry Tool
Borrower Inquiry, a Web service, lets homeowners facing foreclosure track the status of their help requests with mortgage servicers.
ERCP – Keeping Homeowners in Their Homes
The EarlyResolution Counseling Portal, a Web-accessible software-as-a-service debt management utility, lets credit counseling agencies and mortgage servicing companies help delinquent borrowers avoid foreclosure and thus mitigate losses.
ERCP Overview – Options to Mortgage Delinquency
CSC’s EarlyResolution Counseling Portal, available nationally to the non-profit counseling industry, sees the big picture and recommends delinquent borrower workout options.
ERCP Accessibility and Security
The EarlyResolution Counseling Portal, an easy-to-use and easy-to-access solution, keeps sensitive information safe in a secure socket layer.
ERCP Frequently Asked Questions
From rollout to who pays, 16 key answers explain EarlyResolution Counseling Portal and the roles of servicers, agencies and others.
For More Information
For more information on mortgage default management, read CSC's feature on EarlyResolution and contact us by phone or e-mail. Only CSC will use the information you provide.